Gästanvändare
27 februari 2023
The plus to this hotel is you can smell the clean the rooms. Bleach and pine all are powerful. I left Bluetooth in the room. Called the hotel and they of course went and got it and put in the managers office. Had to call the next day to see about them mailing it to me, since I was 5+ hours away. The manager would mail them but only if I had FedEx or UPS pick up, meaning I had to arrange the pick up and send them the shipping label AND some how get them the box to package it in. They refused to take to post office and mail and allow me to pay them for the shipment. I have NEVER had this happen where the hotel would not mail something I had left. One mailed my sunglasses to me, they were $276 sunglasses. No issues from them. Customer service was lacking with them. Thank goodness I had an o-worker still in the area who went to pick them up. Based on this experience, I will not stay there again.
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