Doug B
12 augusti 2024
We booked this hotel as a reasonably priced option when we went to the Billy Joel concert in Cardiff. First impression when we saw the outside was, " well, it's only for a couple of nights". Once we walked into the reception our impression improved greatly, Joanne was very welcoming & friendly. We asked for some extra towels, they were provided immediately with a smile. We had a few meals there, while it would not be described as haute cuisine it was tasty, as described in the menu, filling, & very reasonably priced. Andrea in the bar / restaurant was also very friendly and helpful, as were all the staff we encountered. Everyone there was very helpful & accommodating, we would not hesitate to book here again when we return to South Wales.
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