Gästanvändare
12 augusti 2024
Considering the cost of the room, the expectations of this alleged 5 star hotel were decidedly NOT met. Five stars it is not! The first underwhelming impressions start with the reception which is a cupboard-like space staffed with unexperienced persons. After the check-in, you basically are on your own, kiddo (!), no one in sight, no room service, not even a hotel telephone. As we experienced problems with the air-conditioning impossible to control, television with no connection, shower gel empty, etc., we had to wait the next day to point out the problems which were given no to scant attention when voiced to the rare staff member. Thanks to the faulty air conditioning which was never addressed, came back home with a cold! Not a pleasant experience at all. First and last time.
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