Premier Inn Glasgow Newton Mearns (M77 J4)

房間前台客戶服務沒有什麼禮貌，入住沒有告知洗頭護髮拖鞋牙膏牙刷需要自行準備，預約了第一晚因為需要連續再訂第二次訂單，無法安排同一房型需要轉房，轉房安排到最後尾房，要求盡量安排其他房間，明明看見有其他房，也不安排。 房間還算很乾淨新淨，清理房間有需要通知前台，不是掛牌在出面。

I satyed at this hotel for 2 x nights this week. A special thankyou to all the staff at Premier Inn Newton Mearns (especially Paula) for a great service. I was delighted to learn that I was the very first customer in the newly refurbished Restaurant. This new area was superbly finished (great decor), and the food and service was excellent. I could not recommend this hotel enough. I will be booking next time I am on Business in the Glasgow area. Bryan Knott

Place clean, room tidy, bathroom is newly renovated. Most important thing is ..... air conditioning is strong ! This is fantastic for our family trip during the summer.

This hotel has the absolute worst WiFi of any hotel I have ever stayed in. I am a business traveller and staying 4 nights. In the evenings I need WiFi to work and catch up. But I am unable to do anything. It is a complete waste of my time. I even upgraded to the ultimate WiFi which is marginally better. Premier Inn - sort it out. I have paid £120 per night for this. On that note, premier inn pricing is getting ridiculous. Stayed in Glasgow city centre south last week, understaffed in the restaurant, had to pay for parking. They used to be my go to but not anymore. If you are a business traveller and not bothered about WiFi then it is a nice and upgraded premier inn. Restaurant currently shut and parking very limited. Miller & Carter nearby and Waitrose over the road. Right on the M77 so a short journey to Glasgow. Breakfast is a pastry and banana which they don’t charge for.

The room was clean & the staff friendly. However, the toilet roll holder was loose and span arround like a windmill. When my wife went to switch on the bedside wall lamp, the button dissappear into the light housing. The room was roasting and humid. The Room welcome pack was incorrect and missleading on how to use the room heating/aircon system. I had a dreadful nights sleep. In the morning there was steam around the window and puddles of water on the window ledge. Apparently it's down to you to read the online information on the heating/aircon system when you book your room. The Fire alarm repeatedly went off around 5pm on evacuating we met folk walking back to their rooms because reception had told them it was ok. When the fire alarm eventually stayed on folk started to leave the building to wait for the fire brigade to arrive and check that it was safe to return inside. I contacted the Guest Relation team to highlight these issues. Do not expect much, in fact, don't expect anything.

Just had another excellent 3 night stay in Premier Inn Newton Mearns (Glasgow}. Rooms are of v high standard compared to other Premier Inns we’ve stayed in and the reception team and hotel staff are doing a great job of looking after us despite the ongoing building work to upgrade and expand the hotel. On arrival we had two small issues with the initial family room we were allocated relating to poor mobile phone signal and and adjoining door noise issue ( Room 111) but Louise on reception did a fantastic job of resolving both issues quickly by being able to move rooms around and suggesting we use the hotels WiFi to support WiFi calling on our phones. Another great stay delivered by the team despite the ongoing work to upgrade the hotel even further. ( It’s already a high standard !)