Cresta Maun Hotel

Aircon had to get fixed, aircon filters dirty. Shower has mould. There is no shower screen so the water goes everywhere. Dinner in the restaurant was awful - after waiting almost 1.5 hours to receive it. Also the drain hole is very deep making it difficult to stand.

All was great, food is delicious & staff is friendly but housekeeping is where i got a shock! My bed was not properly made, sheets not changed or straightened out, they just pulled the cover! The bar/restaurant staff was great. Some residents started making lots of noise in the early morning, 5am of Friday making it hard to sleep.

There was a horrible smell which i believe was from sewer line but fortunate enough the air cons really helped in the rooms

The hotel is okay. I just don't like the bathroom set up. The toilet is also really small, you have to actually hold the door with your feet.

Was the worse place we stayed during our holiday. The bar staff were great also were many others who we encountered during our staff. We found the reception staff unhelpful which is a shame as the rest of the staff were great. Breakfast was poor, with the rest being average, except for a pizza we had at lunch which was very good. There was a bad smell during our whole visit of a drain and looking at previous reviews it’s been going on since 2022, very off putting with it also being able to be smelt in your room. I wouldn’t return to this chain or recommend anyone else to do so compared to other places we stayed during our visit that were outstanding. Value wise the value is great at the hotel for drinks and food, but for value of what you pay for, for the room it falls massively short.

Generally, the hotel is good, however the surroundings need more green gardens and the staff need constant refreshers on customer service. Some are a too relaxed and work at their own pace.