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Verifierade recensioner
Läge och interiör9.4
Bekvämligheter9.0
Service8.9
Renlighet8.5
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Negativa recensioner(2)
WilliamCNX
Rum Deluxe med utsikt över staden
Bodde på dec. 2024
Familj
9 recension
6.5/10
Publicerades 12 jan. 2025
Artnest Hotel is the best accommodations where I ‘ve never been it before in Nha Trang. Reasons are location, cleanliness, feel like your home and friendly staff. Location: Hotel is located on center of Main Road. It was easily for transportation. Moreover, the hotel also closed to two big hyper markets, winmart You can find anything you want at there: fresh food, restaurants, bakeries,..etc.
Cleanliness: Artness hotel was very clean in all rooms, bedrooms, bathrooms, kitchen and living room. Feel like your home: there are everything in this hotel.
Översätt
6/18
Svar från boendet: Dear Our Beloved Guest,We really appreciate all of the wonderful words you have shared on your visit.We are excited to learn that you are satisfied with our product, service and the quality.Furthermore, we are also happy when being a part for your memorable stay. Look forward to welcoming your return in the near future.Thanks & best regards.
Gästanvändare
Premium Delvis Havutsikt
Bodde på dec. 2024
Par
24 recension
9.5/10
Otroligt
Publicerades 26 jan. 2025
Good hotel, comfy beds.
30 min massage for 1 person for free (they try to let you book for another 30 minutes or book 1 extra for another person which is pricey).
Breakfast is very nice, although only till 10.00, we really want to sleep out on a vacation so sadly we couldn't.
Location was nice.
Enjoyed my stay
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to review Art Nest Hotel Nha Trang.We are honored to welcome you at Art Nest and we are happy to have brought you memorable stay experiences.We look forward to continuing to welcome you back to our Hotel as soon as possible.Best regards,Art Nest Team.
Anonym användare
Rum Deluxe med utsikt över staden
Bodde på mars 2025
Par
5 recension
7.5/10
Publicerades 22 apr. 2025
Pros of the hotel:
1. Convenient location, 7 minutes walk from the beach.
2. Friendly and welcoming staff at the reception area.
3. Cozy and nice lobby with comfortable chairs and sofas.
4. The rooms were cleaned every day while we were at the sea.
5. We asked for a non-adjacent room, the request was fulfilled.
Cons of the hotel:
1. Mediocre breakfast. On the first morning at 8:30 there was practically nothing, many empty trays and they were not replenished, there were food scraps on the floor. The upholstery of the chairs requires dry cleaning. We did not find here those dishes that were even in 3-star hotels, for example, peanut butter, spring rolls, broccoli.
2. The room was not new, the hygienic shower leaked and dripped all the time. Dirty bed linen.
Upon arrival, either 500,000 dong or a passport is required as a deposit.
Översätt
Svar från boendet: Dear Sir/Madam!Thank you for taking the time to share your feedback with us. We truly appreciate both your compliments and your constructive comments.We’re glad to hear that you enjoyed our convenient location, just a short walk from the beach, as well as the friendly service from our reception team.We’re sorry to hear that some aspects of your stay did not meet your expectations. Your comments have been passed on to our kitchen and housekeeping teams for immediate review and improvement.As for the deposit upon check-in, kindly note that this is a standard hotel policy to ensure coverage for any incidental charges during the stay. Guests may choose to leave a refundable cash deposit or provide a passport for safekeeping, both of which are returned at check-out.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an improved experience in the future.Warm regards, Art Nest Team.
수달달수
Rum Deluxe med utsikt över staden
Bodde på dec. 2024
Familj
5 recension
8.5/10
Mycket bra
Publicerades 9 jan. 2025
I made a reservation in a hurry to take a short break on the check-out day. The location was good, the service was good when I checked in, and it was convenient for me to move my luggage.
However, if it was a reservation for lodging, it would have been quite unpleasant because there was a hair on the bed and hygiene problems such as finding a small cockroach on the desk. If the hotel staff sees it, please pay attention to the hygiene check again
Översätt
Svar från boendet: Dear Sir/Madam! Thank you for staying at Art Nest Hotel Nha Trang and for taking precious time off to share your invaluable feedback. We sincerely apologize for any inconvenience caused. Once again, thank you so much for giving us such feedback and please rest assured we will look into it seriously. We hope to have an opportunity to welcome you back and the entire team will make sure it will be a memorable stay as it used to be.Best regards.
Maksim
Bodde på maj 2024
Ensamresenärer
7 recension
10.0/10
Enastående
Publicerades 7 juli 2024
I really liked this hotel. Ideally located. 5 minutes to the beach, and in the center of all the tourist life of Nha Trang. The breakfasts are not very diverse, but I was quite satisfied. The staff is extremely polite and considerate. Room cleaning is carried out daily, water, tea, coffee are brought. In general, this hotel represents an ideal value for money. I was very satisfied and I will be happy to stay here again. The photo shows the view from my balcony. Room 2504
Översätt
Svar från boendet: Dear Mr/Ms Maksim!Thank you very much for taking time to share your review for us.We are really happy to learn that you and your family were satisfied with our service., Your short beautiful words will be our encouragement to try and improve our service for the best one.Thank you and hope to have opportunities to welcome you back with Art Nest family.Best regards.
Светлана
Bodde på mars 2024
Par
8 recension
7.5/10
Publicerades 9 juni 2024
I have mixed feelings about this hotel. It can be seen that the renovation was recent, but the room is dirty. To go to the cafe on the roof to have a snack and drink something, you need to inform the reception so that the cafe staff will come. And then you need to contact the reception again so that the staff will come back and bill you. This is completely inconvenient)
Översätt
Svar från boendet: Dear Sir/Madam!Warmest greetings from Art Nest Hotel Nha Trang and thank you for taking time to share your feedback to our hotel.Your comment will be transfer to our management board and entire of staff so that we will improve for better service.Once again, thank you for your stay with us and it will be appreciated with your comment.We do hope that we will have opportunities to welcome you back with Art Nest Hotel Nha Trang.Thanks & best regards.Art Nest Hotel Nha Trang.
Polina Skuratova
Bodde på maj 2024
Ensamresenärer
4 recension
9.0/10
Utmärkt
Publicerades 5 juli 2024
Very convenient location! Nice swimming pool on the rooftop. Helpful English speaking stuff, who are ready to help even with non-hotel related issues (lost and found belongings).
Breakfast is rich and diversified
Översätt
Svar från boendet: Dear Mr/Ms Polina!Thank you so much for your stay with The Art Nest Hotel Nha Trang and taking your time sharing your experience.It was such a great pleasure for us to receive your excellent reviews. Your great words have inspired us a lot and reminded us of trying hard every day.Thanks for enjoying our room, our breakfast and look forward to welcoming your return in the near future.Best regards.
FEDORB
Premium Delvis Havutsikt
Bodde på jan. 2024
Res med vänner
86 recension
10.0/10
Enastående
Publicerades 9 feb. 2024
Very nice hotel, nice view, good location , breakfast is also amazing.
Översätt
Svar från boendet: Dear Sir/Madam!Thank you for your support to ours and your lovely review.Having your relaxing stay is always our goal and we are really excited to know that you are satisfied with our room. We are noted that we still continue striving for a better service and your review is our encouragement.Once again, thank you for your stay with us and look forward to welcoming to back.Thanks & best regards.
Gästanvändare
Rum Deluxe med utsikt över staden
Bodde på dec. 2023
Par
18 recension
10.0/10
Enastående
Publicerades 16 jan. 2024
Friendly staff,good breakfast,clean .Location extra,close to beach 😊
Översätt
Svar från boendet: Dear Sir/Madam!Thank you very much for your patronage to Art Nest Hotel Nha Trang.We are glad to hear we were able to meet your expectations from the room to our staffs services.We do hope that if your travels bring you back to Nha Trang, you will once again choose Art Nest.Warm Regards,Art Nest Hoel Nha Trang.
Gästanvändare
Rum Deluxe med utsikt över staden
Bodde på apr. 2025
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 11 maj 2025
Survice Very good
Thanks.
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for your generous comment.We are very happy to know you had a very satisfying stay at our hotel and were impressed our breakfast buffet and rooms.We look forward to welcoming you back to our hotel in the future. Warm Regards, Art Nest Team.
Gästanvändare
Rum Deluxe med utsikt över staden
Bodde på apr. 2025
Ensamresenärer
6 recension
10.0/10
Enastående
Publicerades 25 maj 2025
일단 얼리체크인도 해주고 이번에는 더블배드였습니다. 다만 머리맡에 개미 몇마리가 보였는데 챙겨온 소독제 덕분에 남은 일정동안 개미는 볼 수 없었습니다. 아쉬운점은 냉장고가 매우 약한점 빼고는 수압이나 기타등등 다 만족스러웠습니다.
Översätt
Svar från boendet: Dear Our Beloved Guest,Thank you very much for your detailed feedback and for choosing to stay with us again.We’re glad to hear that you appreciated the early check-in and enjoyed your double bed room. We're also happy to know that the water pressure and other facilities met your expectations.Your comments are very helpful, and we will make sure to check and improve these aspects to provide a better experience for our future guests.We hope to have the pleasure of welcoming you back soon!Warm regards,Art Nest Team.
Ольга
Rum Deluxe med utsikt över staden
Bodde på apr. 2025
Familj
7 recension
10.0/10
Enastående
Publicerades 12 maj 2025
Останавливались в отеле на 3 ночи. Заселили раньше, за что огромное спасибо. Номер был на 25 этаже - вид отличный, чисто, в номере бесплатно вода, чай, кофе. Завтраки отличные, было из чего выбрать, в т.ч. ребёнку.
Отель находится в 5 минутах ходьбы от пляжа, рядом много магазинов, кафе.
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your kind feedback.We’re delighted to hear that you enjoyed your stay with us, especially the early check-in, the beautiful view from the 25th floor, the clean room, and the breakfast selection.We're also glad that our location and nearby amenities added to your experience.It was our pleasure to host you and your family, and we hope to welcome you back again soon!War regards,Art Nest Team.
Gästanvändare
Rum Deluxe med utsikt över staden
Bodde på apr. 2025
Par
8 recension
9.5/10
Otroligt
Publicerades 6 maj 2025
Хорошее расположение, хорошие завтраки: много фруктов, европейские блюда есть сравнительно с другими отелями. Уборка немного хромала, как будто постельное белье не меняли, а только заправляли.
Översätt
Svar från boendet: Dear Beloved Guest,Thank you for your kind words about your experience with us. We are delighted to hear that you found our room comfortable and always kept clean.We understand that at times, the service may have not been as personal as expected due to the size of the hotel. We apologize if this caused any inconvenience. Our team is dedicated to provide a personalized experience and we strive to deliver an outstanding service to our guests.Thank you again for your review, we look forward to welcoming you back soon.Sincerely,Art Nest Team.
Andrei
Bodde på feb. 2025
Familj
3 recension
9.5/10
Otroligt
Publicerades 21 mars 2025
Хороший отель.
Удачно расположен.
Хорошие завтраки.
Могу смело его порекомендовать.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to review Art Nest Hotel Nha Trang.We are honored to welcome you at Art Nest and we are happy to have brought you memorable stay experiences. We look forward to continuing to welcome you back to our Hotel as soon as possible.Best regards,Art Nest Team.
Вера ,город Алматы
Rum Deluxe med utsikt över staden
Bodde på dec. 2024
Par
29 recension
10.0/10
Enastående
Publicerades 25 jan. 2025
Отель замечательный, мы продлили своё проживание до 22 дней, повысили нам категорию номера,с шикарным видом на море,очень уютный,чистый,большой номер.
Завтраки отличные,разнообразные. Обслуживание на высоком уровне.
Особую Благодарность хотим выразить сотрудникам рецепшена, за долгое проживание в отеле подарили два сертификата в спа. Очень приятно, массаж ног хороший.
На рецепшене работают профессионаные, добрые, улыбчивые, уважительные, понимающие,ВНИМАТЕЛЬНЫЕ менеджеры. Очень хочется выразить свою БЛАГОДАРНОСТЬ ВСЕМ. Особую Благодарность Юли за помощь, поддержку, беспокойство, внимание.
Рекомендуем всем этот отель.
Обязательно вернёмся.
Översätt
Svar från boendet: Dear Valued Guest!We are very pleased to welcome you to Art Nest Hotel Nha Trang.Thank you for taking the time to share your family experience at our hotel.We are glad that you have had a full vacation.Along with the efforts of the entire staff, we hope to bring you the most memorable experience at Art Nest HotelWe are looking forward to welcoming the family back in the near future.Best regards,Art Nest Team.