Ramada by Wyndham Niagara Falls/Fallsview

Very good location for a low budget hotel. Beds are very old to the point that mattresses are sinking. Some rooms have strong smoke smell and others in the bottom floors are very dated. I enjoyed very much the small pool since it was low season and I was able to use it with no crowd. Nice water temperature. Don’t expect any Falls view, it’s only a name attached to the area, you have to walk or use a very convenient bus that stops right in front of the hotel and it takes you to the falls view area very conveniently and cheap, great for elders and people with mobility challenges Overall, I was satisfied with the experience and stay

Hotel service is lacking professionalism. Concierges have no idea what our booking was and were giving wrong information back and forth. Manager was condescending, interested more in justifying their staff than addressing our concerns. Suggested even to take it out with the trip.com cause apparently the hotel does not control the booking details there! Bottom line.. even if your registration says you have booked a room with a city view nothing is guaranteed. There are ONLY A FEW rooms with city view available but ALL the rooms are presented as having city view (supposedly to clarify they don't have falls view in Niagara)! Enjoy the city view from our room (attached), we know we didn't

The stay was great.