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Verifierade recensioner
Läge och interiör9.4
Bekvämligheter9.1
Service9.3
Renlighet9.4
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Hohohokaka
Deluxerum i queensize
Bodde på feb. 2025
Affärsresenärer
9 recension
9.0/10
Utmärkt
Publicerades 30 apr. 2025
The hotel is located in the city center, very convenient. The staffs are very friendly and helpful!
Översätt
Svar från boendet: 尊敬的賓客,您好!衷心感謝您選擇寧波威斯汀酒店,分享您的寶貴入住體驗! 寧波威斯汀酒店位於寧波市中心三江口岸旁,緊鄰繁華的天一廣場,是城市的中心商務地帶。且酒店周邊的歷史文化氣息濃厚,可步行到達寧波老外灘、天一閣等著名景點。酒店周邊交通便利,公交、地鐵、出租車一應俱全,方便您前往城市各處探索寧波精彩。在此,我們承諾將一如既往地保持這份熱忱與專業,期待在未來的日子裏與您再次相聚,共享美好時光。再次感謝您的支持與厚愛我們會繼續努力,以為您提供更加優質的服務!
John uk
Deluxerum i queensize
Bodde på feb. 2025
Ensamresenärer
35 recension
7.5/10
Publicerades 10 mars 2025
Took a 2000RMB deposit overbought I paid the full room fee by ore authorization.
Room was cold AC on 28 still cold !
Lobby lounge cold and uninviting.
Breakfast room cool , food went cold before I could eat
Comfy bed good size room But over all experience is I will never go back to a Westin
Översätt
Svar från boendet: Dear Valued Guest,We sincerely regret the shortcomings during your recent stay. Please accept our formal apologies for the deposit discrepancy and heating system failure - this does not align with our service commitment.Your recognition of our room comfort is appreciated. Immediate actions taken include: 1,Full HVAC system overhaul2,Revised deposit protocol implementation3,Staff retraining on thermal controlsWe've documented this experience as crucial learning material for service improvement. Should your travels bring you our way again, please be assured of our renewed dedication to seamless hospitality.
Kazoo82
Deluxerum i queensize
Bodde på jan. 2025
Affärsresenärer
5 recension
10.0/10
Enastående
Publicerades 22 feb. 2025
It is my first stay in westin.
The place was not too bad.
The staff are super friendly, approachable
Especially william wang. He is always on the go helping guests be it helping them to move the luggage to the transport… and greeting us…
His enthusiasm displayed really makes our day
Översätt
Svar från boendet: Dear guest,We are truly delighted to hear that your first stay at The Westin was a pleasant experience. Your kind words about our staff, especially William Wang, have been received with great joy and appreciation. William's dedication to providing outstanding service is a testament to our commitment to guest satisfaction.We take pride in creating a warm and welcoming environment, and it's wonderful to know that our efforts have made a positive impact on your day. Your feedback will be shared with the entire team, as it serves as a great source of motivation for us to continue delivering exceptional service.We sincerely hope to have the pleasure of welcoming you back to The Westin in the future, where we will strive to exceed your expectations once again.Best regards,
Gästanvändare
Deluxerum i queensize
Bodde på dec. 2024
Res med vänner
4 recension
7.5/10
Publicerades 20 jan. 2025
Facilities were old. For example, the TV in the bedroom did not work and the curtains in the sitting area were out of order
Översätt
Svar från boendet: Dear guest,We sincerely appreciate you taking the time to share your feedback about your stay with us. We're truly sorry to hear that you encountered issues with the facilities during your visit.We understand how frustrating it must have been to find that the TV in the bedroom wasn't working and the curtains in the sitting area were out of order. These problems fall far short of the high - standard service we aim to provide.Our maintenance team has been immediately informed. They are now in the process of thoroughly inspecting and rectifying these issues. We're also conducting a comprehensive check of all facilities in the rooms to ensure that such problems don't occur again.We value your patronage and hope that you will give us another chance to serve you better. The next time you stay with us, we're confident that you'll experience a much - improved and comfortable environment.Thank you again for your understanding and support.
Thomas Flatz
Deluxe-tvåbäddsrum
Bodde på aug. 2024
Affärsresenärer
30 recension
9.0/10
Utmärkt
Publicerades 12 sep. 2024
Good breakfast, fast checkin and checkout. Shopping places nearby
Översätt
Svar från boendet: Dear Guest,Thank you for choosing to stay with us and sharing your experience. We are delighted to hear that you enjoyed your stay. Your satisfaction is important to us, and we strive to provide a seamless and enjoyable experience for all our guests. Your feedback regarding the breakfast quality and the speed of our services encourages us to continue our efforts in maintaining high standards.We hope to welcome you back soon on your next visit to Ningbo, and we look forward to serving you again. Warm regards,
Pinzhou
Deluxerum i queensize
Bodde på juni 2024
Ensamresenärer
3 recension
10.0/10
Enastående
Publicerades 13 juli 2024
Very a nice living,the room is very luxurious and clean,also i have to point that the breakfast is very good with a large variety of meals.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that your stay was enjoyable and that you found your room to be both luxurious and impeccably clean. It is always our goal to ensure that every guest feels comfortable and pampered during their time with us.Should you return to our area, please do not hesitate to choose us again for your accommodation needs. We look forward to welcoming you back and exceeding your expectations once more.
Robert Marcin
Executive-tvåbäddsrum
Bodde på maj 2024
Affärsresenärer
7 recension
6.5/10
Publicerades 19 juni 2024
Would not recommend - no massage services (despite having SPA it's permanently closed) and super expensive comparing to quality. There are better options in Ningbo.
Översätt
Svar från boendet: Thank you for taking the time to share your feedback regarding your last stay and we appreciate you bringing it to our attention, we’ll going to work on the solution.Providing the highest level of hospitality is our number one priority. We sincerely apologize for failing to meet your expectations, and hope you choose to stay with us again when your travels bring you back to the area.Once again, thank you for choosing to stay with us.
Anonym användare
Deluxesvit
Bodde på mars 2024
Affärsresenärer
6 recension
7.0/10
Publicerades 5 maj 2024
The hotel and service is good, but it is time to revamp and upgrade the rooms. The carpet is old and dirty with stains and a musky smell, furniture is old and chipping off. The television is rather a super old model.
The only horrible horrible thing you will experience is the lift, it is damn super slow during the peak period like in the morning from 7-10am you got to wait for like 15mins before being able to get into a lift and down.
Overall experience for the brand name Westin this Ningbo one didn't lift up to its name and a overpriced one.
Översätt
Svar från boendet: Thank you for taking the time to share your feedback regarding your last stay and we appreciate you bringing it to our attention, we’ll going to work on the solution.Providing the highest level of hospitality is our number one priority. We sincerely apologize for failing to meet your expectations, and hope you choose to stay with us again when your travels bring you back to the area.Once again, thank you for choosing to stay with us.
JDfamily
Family Parent-child Room
Bodde på sep. 2023
Familj
8 recension
4.5/10
Publicerades 2 okt. 2023
disappointed with the view, room conditions, and unprofessional service.
Caution, the washroom floor is very slippery.
Översätt
Svar från boendet: Thank you for taking the time to share your feedback regarding your last stay and we appreciate you bringing it to our attention, we’ll going to work on the solution.Providing the highest level of hospitality is our number one priority. We sincerely apologize for failing to meet your expectations, and hope you choose to stay with us again when your travels bring you back to the area.Once again, thank you for choosing to stay with us.
Ng Yong Kwang
Rum Executive Club (King)
Bodde på mars 2024
Affärsresenärer
2 recension
10.0/10
Enastående
Publicerades 22 apr. 2024
Very helpful and friendly staff. Very willing to step forward to help when the need arises
Översätt
Svar från boendet: Thank you for taking the time to share your feedback regarding your last stay. Providing the highest level of hospitality is our number one priority. Hope you choose to stay with us again when your travels bring you back to the area. Once again, thank you for choosing to stay with us.
PoonFrankie
Deluxerum i queensize
Bodde på mars 2024
Affärsresenärer
4 recension
7.5/10
Publicerades 5 maj 2024
Service good and location convenience
Översätt
Svar från boendet: Thank you for taking the time to share your feedback regarding your last stay. Providing the highest level of hospitality is our number one priority. Hope you choose to stay with us again when your travels bring you back to the area. Once again, thank you for choosing to stay with us.
Jame5
Deluxerum i queensize
Bodde på dec. 2022
Ensamresenärer
18 recension
9.5/10
Otroligt
Publicerades 3 feb. 2023
Reception staff spoke good English. The breakfast was good quality, with a mix of Western and Chinese items. There was a nice view from the room over the river. This is a real central location so neighbouring streets are busy with lots of restaurants. The metro station is less than 100 metres away.
Översätt
Svar från boendet: Dear guests, welcome to the Westin Ningbo Hotel.We are very happy to receive your high evaluation of our stay, which gives us great recognition.The hotel is located in the center of Ningbo, walking distance to Tianyi Business District, Sanjiangkou, the Old Bund and other popular locations, transportation is very convenient.We will continue to work hard to provide you with pleasant living environment and service, we sincerely look forward to your visit again
Yania Frías Tang
Deluxerum i queensize
Bodde på okt. 2023
Affärsresenärer
3 recension
10.0/10
Enastående
Publicerades 9 nov. 2023
Location and place are neat! Easy to book over the trip site.
Översätt
Svar från boendet: Thank you for taking the time to share your feedback regarding your last stay. Hope you choose to stay with us again when your travels bring you back to the area. Once again, thank you for choosing to stay with us.
Paul John
Deluxerum i queensize
Bodde på apr. 2023
Affärsresenärer
21 recension
10.0/10
Enastående
Publicerades 8 aug. 2023
One of the best hotels in Ningbo, from the time you step in the door, to the minute you check out. Top notch service.
Översätt
Svar från boendet: Thank you for taking the time to share your feedback regarding your last stay. Providing the highest level of hospitality is our number one priority. Hope you choose to stay with us again when your travels bring you back to the area. Once again, thank you for choosing to stay with us.
Gästanvändare
Deluxerum i queensize
Bodde på apr. 2023
Affärsresenärer
13 recension
9.0/10
Utmärkt
Publicerades 27 maj 2023
Shower room door doesn't close properly and water going out to changing room floor. Shower head on ceiling stuck and water spread everywhere. Room number is 707.
Översätt
Svar från boendet: Thank you for taking the time to share your feedback regarding your last stay and we appreciate you bringing it to our attention, we’ll going to work on the solution.Providing the highest level of hospitality is our number one priority. We sincerely apologize for failing to meet your expectations, and hope you choose to stay with us again when your travels bring you back to the area.Once again, thank you for choosing to stay with us.