L'Alya Ninh Van Bay

L'Alya Ninh Van Bay recensioner

L'Alya Ninh Van Bay

Ninh Vân, Ninh Hoa, Khanh Hoa Province, VietnamVisa hotellinformation
L'Alya Ninh Van Bay
L'Alya Ninh Van BayL'Alya Ninh Van BayL'Alya Ninh Van Bay
Kontrollera tillgängliga rum för dina resedatum
Vi erbjuder prisgaranti
1 natt

Gästrecensioner

4.2/5
Mycket bra
42 recension
Verifierade recensioner
Läge och interiör4.0
Bekvämligheter4.2
Service4.3
Renlighet4.5
Filtrera efter:
Sortera efter:
Alla recensioner(42)
Positiva recensioner(26)
Recensioner med foton/video(15)
Utmärkt vistelse!(11)
Vänlig ägare(11)
Negativa recensioner(2)
Gästanvändare
Lagunpoolvilla
Bodde på mars 2024
Par
1 recension
2.5/5
Publicerades 5 apr. 2024
We stayed 3 nights in the hotel. While the location and the privacy met our expectations, the hotel is definitely not a 5*. It hasn’t been renovated for a long time, I almost fell off from the treadmill because it hasn’t been oiled for ages. Food is terrible, my husband and I got food sick during our stay. The food is very low quality and super oily with limited healthy options. Furthermore, it’s crazy overpriced for such low quality. Service was initially good, but regular miscommunications due to the level of English resulted in a painful check-out experience. Additionally they didn’t show interest that we were not happy with the check-out process or the feedback on the food as they didn’t even ask any details at check-out. Such a pity, it could be really a beautiful place.
Översätt
Svar från boendet: Dear our valued guests,Thank you pretty much for choosing L'Alya Ninh Van Bay resort as your destination for this vacation.Our resort is located on a peninsula with a pristine beach providing you with a private space to relax. Besides that, we apologize for the things that caused you uncomfortable during your stay and also really appreciate your contribution to our resort construction regarding treadmill, food, etc. We are going to take note of all and work to improve it.We look forward to welcoming you back.Best Regards,L'Alya Ninh Van Bay
Phi quoc
Hill Rock Pool Villa
Bodde på apr. 2024
Par
1 recension
4.0/5
Mycket bra
Publicerades 29 maj 2024
My Birthday Present got stolen!!! My friends and I stayed here for 2 nights and 3 days (5/12/24 to 5/14/24) to celebrate my birthday. We got 2 villas, my husband and I stayed in #29 and my friends in #30. Everything went perfect; foods, services and the views was remarkable except it is very hotttt they need more A/C. However, everything is ruinned because my Jellycat Keychain got stolen on the night of 13th. It was not really valueable item but I cant stand for stealing. I cant imagine this happening in a 5-Stars Resort. My husband yelled at me and said nobody gonna steal an unvalueable item and he also explained that if someone wanna steal they gonna steal something more valueable such as watch, purse, etc. He calmed me down and we decieded to find it again. After 2 hours searching the villa and we couldnt see it. We contacted Thao (our host) and she could not do anything. She said that their housekeeping have been in this industry for years and this never happen before. So, are they trying to say that we are lying about the keychain which cost only $30??? I know this aint gonna go anywhere or got resolved because they will Never-Ever admit that they steal it. I just wanna leave this review to get others attention and protect your items at all cost. Thanks
Översätt
Svar från boendet: Dear our valued guests,Thank you so much for choosing L'Alya Ninh Van Bay as your destination for this vacation.Our resort is located on a wonderful peninsula surrounded by a pristine beach and mountains so we can provide villas with a great view and privacy to make our guests not only feel relaxed but also in harmony with nature.We are extremely delighted to get your appreciation of our resort regarding service and view. Besides that, we deeply apologize for the inconvenience that unfortunately happened during your stay, we took note of that and strive to find your keychain and update you as soon as possible.We look forward to welcoming you back.Warm regards,L'Alya Management
young
Hill Rock Pool Villa
Bodde på dec. 2022
Par
11 recension
4.7/5
Otroligt
Publicerades 27 mars 2023
We loved everything about our vila. Every staff, including our butler, Mr. An was so sweet. The activities were very fun and relaxing. The food option was good as well. We would most definitely come back for another stay in the future!
Översätt
Gästanvändare
Lagunpoolvilla
Bodde på juni 2023
Par
1 recension
5.0/5
Enastående
Publicerades 24 juli 2023
It is the best place where you can come to relax and retreat. I will come there again.
Översätt
Evannnnn
Lagunpoolvilla
Bodde på juli 2024
Par
8 recension
1.7/5
Publicerades 17 aug. 2024
진짜 날씨가 너무너무너무 더워서 호텔 내에서 할 수 있는 프로그램도 없고 식당도 너무 덥고.. 네이버 블로그 후기 보고 더워봤자 얼마나 덥겠어 했지만 너무 더워서 아무것도 할수가 없었다. 룸서비스는 세상 너무 느리고 레스토랑 대머리 직원은 대처가 많이 아쉬웠습니다. 가장 좋았던건 로비 레스토랑에 뷰이다! 하지만 즐기기에는 너무 덥다 !!! 운좋게 선풍기라도 있으면 다행이지만 없더라면 너무 덥다 ㅠㅠ
Översätt
Gästanvändare
Hill Rock Pool Villa
Bodde på juni 2024
Par
2 recension
5.0/5
Enastående
Publicerades 29 juli 2024
전날 새벽 비행기로 와서, 그 다음날 랄리아에서 1박하고 나왔는데 정신없이 나트랑 도착하고 살짝 시내구경 한 후에 랄리아에서 여유롭게 놀면서 쉬니까 너무 좋았어요. 숙소도 좋고, 모든 직원들이 다 친절했어요. 자전거 타고 돌아 다니고, 낚시도하고, 수영도 마음껏하고 추천합니다. 밥값이나 그런게 한국물가랑 비슷해서 점심 저녁 먹었는데 13만원 정도 나왔어요. 저는 1박정도가 딱 좋았던거 같아요 ㅎ
Översätt
6/7
Svar från boendet: Dear valued guests,Thank you so much for choosing to stay at L'Alya Ninh Van Bay Resort for this vacation.The most valuable reward is to know that you have very much enjoyed your time at our little paradise. Our resort is surrounded by nature with stunning and unique views from all villas. So, the service that we would like to provide our valued guests must be paired with these beautiful things that nature bestows.Furthermore, we really appreciate your great feedback regarding our staff, good food and activities.L'Alya family looks forward to welcoming you back.Best regards,L'Alya Management
규규여행
Hill Rock Pool Villa
Bodde på apr. 2024
Par
8 recension
4.5/5
Utmärkt
Publicerades 10 maj 2024
다 좋아요! 나트랑에서 휴양 하시려면 여기 완전 강추!!!!! 조용하고 자연소리 밖에 못들어서 넘 힐링 하고 가요!!! 먹을 거는 캐리어에 담으 오시길!! 체크인 할 때 다 뺏기고 체크아웃때 돌려 받아요!!!!! 라면 꼭 꼭 꼭!!!!!!!캐리어에 담아 가세요!!!!
Översätt
Svar från boendet: Dear 규규여행,Thank you so much for choosing L'Alya Ninh Van Bay Resort as your destination for this vacation.Our most valuable reward is to know that you had a wonderful stay at our little paradise. Our resort is situated on a peninsula surrounded by ocean and mountains. When you are here, you can be close to nature and wild animals and our resort has a restaurant providing good food meet quality standards.We look forward to welcoming you back.Best Regards,L'Alya Management
Chenglucas
Hill Rock Pool Villa
Bodde på mars 2024
Res med vänner
2 recension
4.5/5
Utmärkt
Publicerades 19 maj 2024
環境非常不錯,作為度假來説完全足夠,只是沙灘有點硌腳。 服務一般,管家很少出現,也就入住和退房的時候出現了。 只有一個餐廳,味道還可以,選擇也多。
Översätt
6/7
Svar från boendet: Dear Chenglucas,Thank you pretty much for choosing to stay at L'Alya Ninh Van Bay Resort.We are glad to get your appreciation of our food at the restaurant. On the other hand, we also really appreciate your feedback on the things that we still lack to make our service excellent and ensure it will be fixed and improved in the future.We hope to have another opportunity to welcome you back again.Warm regards,L'Alya Management
Gästanvändare
Hill Rock Pool Villa
Bodde på okt. 2024
Familj
3 recension
3.7/5
Publicerades 4 dec. 2024
딱히 시설이나 이용할 프로그램 없었어요 사람이 없고 프라이빗해서 넘 좋았어요 개인집사는 친절한데 레스토랑 직원들은 진짜 별루
Översätt
BrusYang
Hill Rock Pool Villa
Bodde på jan. 2024
Familj
16 recension
4.7/5
Otroligt
Publicerades 17 feb. 2024
寧凡灣的酒店,臨海獨棟別墅,整個酒店就30多間房,所以即使春節來,也很清靜,整體風格野奢、避世,適合喜歡度假的人來。酒店中國人不多,主要以歐美人,韓國人,越南本地人為主。 對接的管家叫Jayce,服務非常好,反應快,英文流利,交流很順暢,好評。 缺點也有,酒店開業時間長,所以房間設施比較過時,但是瑕不掩瑜,別墅面積非常大,是很特別的房型感受。另外我們一家三口都覺得酒店的飯菜質量一般。 最後強烈推薦一下酒店的叢林徒步,一定要參加,特別的地貌,特別的體驗,帶着6歲的孩子很喜歡,這個活動在三亞或泰國都體驗不到。
Översätt
6/9
Svar från boendet: Dear BrusYang,Thank you so much for trusting to stay at L'Alya Ninh Van Bay Resort as your destination for this vacation.Our most valuable reward is to read that you have so much enjoyed your stay in our unique and stunning resort environment. The services we like to provide our guests have to pair with this level of exceptional natural gift. We will share your appreciation with our team especially Mr. Dat your butler. We believe that they will be happy and have more motivation to chase their passion in the future.Once again, we sincerely thank you for all your good words and L'Alya family looks forward to welcoming you again at L’AlyaBest Regards,L'Alya Management
Gästanvändare
Två Sovrum Vid Stranden Poolvilla
Bodde på dec. 2023
Familj
2 recension
5.0/5
Enastående
Publicerades 1 feb. 2024
很漂亮的酒店,我們的管家是個很好很帥氣的小夥子,服務也非常的熱情和貼心,讓我們有賓至如歸的感覺。酒店經理也很好,對我們提的小建議都給予了很積極的反饋。 這次拖家帶口的去海邊度假,家裡老的小的對這家酒店都很滿意,留下了很美好的記憶。 如果英語基本交流沒問題,真的非常推薦這家酒店,性價比很高。 需要注意的是,餐食份量比較大,建議點餐少點一點。
Översätt
Svar från boendet: Dear valued guests,Thank you for trusting to stay at L’Alya Ninh Van Bay and sharing your experience.It is a real pleasure to have you here and we are extremely excited that you appreciate the services provided such as Butler service, food and our pristine private beach... as well as the attention from our team members.We are looking forward to welcoming you back in this unique part of the World called L’Alya, "A little paradise"Sincerely yours,L'Alya Management
Gästanvändare
Två Sovrum Vid Stranden Poolvilla
Bodde på aug. 2024
Familj
1 recension
4.0/5
Mycket bra
Publicerades 7 okt. 2024
섬안에 있으면 즐길거리가 많지만 2박까지가 적정한것 같습니다. 직원 서비스와 음식도 맛있지만 섬이라는 점을 인지해야합니다.
Översätt
Liying
Två Sovrum Vid Stranden Poolvilla
Bodde på sep. 2023
Familj
23 recension
5.0/5
Enastående
Publicerades 5 okt. 2023
房間乾淨整潔,設施齊全,很多擺設都是手工雕刻,非常精緻。服務也很到位,不管是在房間叫餐,還是加點冰塊,加點水,衹要打電話不到五分鐘馬上送達。這次身上沒帶現金,沒有給housekeeping,服務員小費,但是全程沒有人給不好的臉色,把服務做到位了👍 最後離店的那天,管家過來查冰箱,看到少了一瓶可樂,我問家人有沒有喝,大家都回答沒有,我就有點不開心,以為酒店在故意找茬,還跟管家説了幾句不好聽的話。後來我媽媽説自己喝了可樂,早上以為我問她是不是喝了咖啡,所以才回答沒喝的🙈🙈 我們房間的管家Diep真的很熱情,每次都會過來問有沒有什麼需要的,在大堂附近見到了也會一直給我們家人關心,最後離開的時候儘管被我冤枉了,也沒有絲毫不開心,給我們準備了滿滿的麪包和水果,在我們乘坐船上離開的時候一直笑着招手拜拜,太感動了👍
Översätt
6/18
Svar från boendet: 親愛的李英,來自拉亞寧凡灣度假村的問候。非常高興得知您在 Ninh Van Bay Resort 拉爾亞度假村度過了愉快的時光。 非常感謝您對我們的設施和服務質量,特別是管家服務的認可。 今天這對我們來説真是個好消息,我們將與我們的團隊,特別是迪普·巴特勒女士分享這些可愛的評論,我們相信她會很高興聽到這些,我們的團隊也會非常想念你。我們期待您的再次光臨。Warm Regards,L'Alya Management
Gästanvändare
Lagunpoolvilla
Bodde på sep. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 8 okt. 2024
很不錯的度假酒店,小孩玩的很開心。唯一美中不足的就是酒店只有一個餐廳 連住了三晚吃的有點單一
Översätt
Anonym användare
Lagunpoolvilla
Bodde på jan. 2024
Familj
5 recension
3.2/5
Publicerades 18 feb. 2024
酒店地理位置佳,有獨特的風景,但是設施陳舊,裝修材料低廉,本人認為不值這個房價,特別是我們一家兩個大人兩個小孩,原本定了一間雙床房,越南行一共定了四個酒店,只有這家居然不允許孩子和大人分享一個床,我們從天還亮的5點到達,直到將近7點天黑了才讓我們上島,期間我們提出和其他酒店一樣加一個床給年紀大的孩子,但是他們依舊不同意,不斷的交涉打電話,並且回覆非常慢,每回復一個電話都要等待二十分鐘左右,得到的回覆很可笑是要求我們再開一個別墅,我們不同意然後又是打電話等待很久的回覆,目的就是要推銷給我們更大的房間,如果我們不同意就不讓我們入住。最後我們不得不加了雙倍的價錢升級了兩個房間,這種強制消費的手段讓人非常噁心,這是越南旅行中最差的酒店讓我對越南酒店印象非常差。島上服務人員很熱情服務很周到。
Översätt
Svar från boendet: Dear Msshenly,Thank you so much for sharing your experience after staying at L'Alya Ninh Van Bay. We are really happy to get your appreciation of our warm and attentive staff on the island. Besides that, we will take note of your contribution to improving our facilities and decoration materials in the villa and we also sincerely apologize if anything causes you inconvenience. According to the accommodation policy of the resort, the children above 12 years old will be considered an adult. The Lagoon Villa allows the maximum number of guests to be 3 adults, but your whole family is 4 adults in total. So, the Lagoon Villa doesn't have enough capacity and space for 4 adults for accommodating. When reaching our Lounge, we would like to give you a little time to chill out after a long way to reach our resort with personal service of welcome cakes and welcome drinks before reaching the island to explore our unique paradise.Once again, thank you so much for your understanding for us and we hope to have an opportunity to welcome you back.Best Regards,L'ALya Management