Anew Hotel Ocean Reef Zinkwazi

I really enjoyed my 5 day stay with the family. The rooms are cosy and clean. The view of the ocean from the balcony of our 3 bedroom apartment was beyond beautiful. The staff was very friendly helpful and welcoming. I ma definitely going back there.

clean, relaxing, breathtaking, venue, excellent staff, good quiet location, easy access to beach, enjoyable

Thank you for the opportunity to provide feedback on my recent stay at your esteemed establishment. While I appreciated the overall experience, I must highlight a few concerns. Firstly, there was a mix-up with food orders among members of our cohort attending the writing retreat, which caused some inconvenience. Given the nature of our visit, efficiency in service was expected but unfortunately not met in this regard. More concerning, however, was the lack of empathy when I requested batteries for my laptop mouse to continue working late into the night. Despite this request being denied due to time restrictions, the receptionist was able to provide a bottle opener after 9 pm—an inconsistency that was both puzzling and frustrating. It was disappointing that maintenance support was unavailable for such a minor yet essential request, particularly in a setting meant to accommodate academic and professional needs. I hope that future guests, especially those visiting for work or study-related purposes, will receive more considerate support to ensure a seamless and productive stay.

The staff are attentive and professional. The food was great! It was a perfect setting for a Writing Retreat. Thank you.

For a refreshing and relaxing break-away with family, friends and even just for work.....this is the place to visit.

My stay at Ocean Reef was excellent, the staff was friendly, and the views are breathtaking. The food was great too!