Montigo Resort Nongsa recensioner

The pictures displayed of the rooms on the app could’ve been more updated . Room look completely different from what was advertised 🥲  Please update your pictures

Perfect location for a weekend getaway!☺️ You can just stay in the resort because there are just so many activities for you to engage in and a wide variety of food choices too. The staff were extremely nice and helpful.🙆🏻♀️ The only small problem (not with the resort) is that their tax is slightly on a higher side so a cheap massage price can end up higher than expected. But still quite worth it. :)

I chose Montigo Resort Nongsa to celebrate my partner's birthday, and honestly, they made it special. I left a note mentioning that it was my partner's birthday and the team truly went the extra mile to surprise him in the evening with a birthday cake with candles all ready, and even a sweet "Happy Birthday" spelt out with flowers on our bed. It was such a thoughtful touch, huge props to the team for that effort! The view from our private pool at night is stunning. It was so peaceful with sky full of stars and we were able to see the lights of Singapore across the water from our room. The resort location isn't exactly convenient as it sits outside of the Batam central area where all the malls are at, but this is definitely the place for a quiet and chillax weekend getaway. The only thing that wasn't quite perfect was the breakfast spread and water. The breakfast was below standard type of bad in terms of taste and available selection for a resort of this price point. More importantly is that we did notice quite some small black bits floating around in the pool, and the water for the bathtub had this yellow tinge (we leave it running for 20 min and it's still slightly yellow, and the water flowing out turned cold after 20 min). Although, these weren't a huge deal-breaker cause both of us don't use the bathtub, but it's something I think the resort should seriously look into if they are positioning themselves as a high-end resort. Overall though, despite that the issues, our stay at Montigo Nongsa was fantastic. The amazing service, especially that lovely birthday surprise, and those incredible nighttime views completely won us over. If they can just sort out the water situation, it would be absolutely top-notch. We're already thinking about when we can plan our next visit!

Nice place with great prompt service. All staff were polite and helpful, and always cheerful. Getting around the resort was easy with quick buggy service throughout the day. Activities are quite pricey and did not appear appealing. But we are mainly there to chill, and the pool (common one and in villa) and beach were nice and well-maintained. Breakfast buffet was good with a wide selection. Huge pizza at pool cafe was great!

The staff was very friendly and attentive. They made sure we had everything we needed. Great experience! Fantastic service! quick, polite, and very professional. The staff was extremely helpful and made our dining experience enjoyable. Highly recommended!

Dear Montigo Resort Team, I wanted to take a moment to express my appreciation for the wonderful hospitality during our stay from March 19 to 21, 2025. From the moment we checked in, we were pleasantly surprised to receive a free upgrade, which made our stay even more enjoyable. Despite the unexpected rainwater flooding on the second floor due to the monsoon weather, your team responded promptly and professionally. We truly appreciated the late check-out offer at 3 PM and the discount on in-room dining services as a goodwill gesture. While we couldn’t take the late check-out due to our plans, the dining discount was a thoughtful touch. We also thoroughly enjoyed the BBQ in-room service, choosing to cook ourselves without a chef. It was a fantastic experience, and the quality of the food provided was excellent. Overall, the exceptional customer service made our stay a pleasant and memorable one. Thank you for going above and beyond to ensure our comfort. We look forward to visiting again in the future!

The cleanliness of the villa was excellent. The staffs were very friendly, polite and approachable, always greeting us with an authentic smile. Awesome service! 👍

Overall is really a nice place to visit, they have own beach, own small bus to bring you around whenever you want within their resort area. Staffs are friendly nice. Although during my stay having some disappointment but the management has really heard our voice and take care of us. Would pay a visit again.

We had a fantastic 4-day, 3-night family getaway at this resort! Our kids (6 & 8) loved the facilities, including the kids' club (complimentary, though optional activities come with a fee) and pools (both our villa's and the beach bar tiigo's). The service was top-notch, with friendly and attentive staff going above and beyond. While the location was out in the middle of seemingly nowhere, and cleanliness was good but not perfect, the exceptional service and facilities made up for it. The prices for food and activities are high and very much resort priced (around Singapore pub prices for drinks and food), but you have to option to order food delivery via Grabfood (collect from main lobby) so you can pick and choose. Seafood dinner at Pantai restaurant was good. Enjoyed the spa wellness programmes too, but again, very pricey. All said though, we wish we had more days there to try out all the family and outdoor activities, and we'd definitely recommend and return!

Services was good, all the staffs were friendly and nice. Good experiences, thank you so much.

Nice resort to chill and relax, very windy. The food are nice too. However, water pressure is really bad, be prepared you will need to take long time for shower. The bath tub in the picture uploaded is not hot tub but is cold tub because the hot water was not hot at all, the staffs told us they don’t design it to use the bath tub with hot water. This is the first time I encountered such experience, can’t use bath tub with hot water, ridiculous! Disappointed with this experience.

We had an amazing stay at Montigo Resort Nongsa. The hospitality, staffs and vibes were really friendly and awesome. Our buggy driver name Rian is very helpful as well. Their service is tip top notch like a 10 star hotel. We will totally come and visit again.

During our stay, the roof leaking…..and the master bathroom have a very strong weird smell. The team had send someone to check this but the smell getting worse in the late night. However, the service team did their job well.

Montigo is a great value stay if you’re looking for a villa with a private pool. However it is not luxury standard on an international context. Exceptionally perfect for a family with kids who love to swim. Complimentary breakfast was just alright. Wide variety but nothing exceptional. Our family had our other meals at every restaurant in montigo - Indo /Jap / Seafood / Western. Food and service were great. However when it comes to receiving your orders, one should expect a waiting time of 30mins. This is probably cultural context. Would I return to Montigo again? I would say I would as a quick getaway vs a staycation in Sg.