Netanya Noosa Beachfront Resort

The main reason we booked this hotel was its inclusion in Amex’s Hotel Collection. Although the location was perfectly beachfront, there were some disappointing amenities and experiences that should have more transparency and flexibility. It was almost 9pm when we arrived and ended up driving up the hill into the residences as the signage is easy to miss and driving on one way streets on the opposite side was the most daunting task of our trip. When the front desk emailed the day before prior to arrival, it indicated that our 2 bedroom apt (originally booked as a Hasting) was a “beachfront apartment”. Considering it was low season right after the cyclone passed and we checked in on a Tuesday, our hopes were high that the room upgrade was granted. Upon entering the apartment, it was clear that this was not the case. In the Amex letter describing the benefits, it furthermore listed that the amenities of the resort credit were already pre-determined: rental/use of the cabana and wooden games, 4 coffee vouchers for up to 5 AUD, a netanya hat and beach bag. These offerings don’t seem commensurate to the typical $100 USD resort credit offered at other locations. We would have appreciated an alternative as it was raining during our 2 night stay and option for food/beverage credit instead of merchandise. Beach towels and extra blankets and pillows were plentiful in the cabinets however the bath towels were not. The following morning, we noticed that the housekeeping carts were essentially locked cages of towels; bit bizarre as there were more beach towels than bath towels. We did appreciate the late checkout which was one of the Amex benefits.

Netanya is in a top location on Noosa Beach and provides good modern accommodation and good service. You can walk out of your apartment either into a good pool or straight onto the beach near the flags. The Providore coffee shop has some great supplies for adding extra enjoyment during your stay.

From the moment Elle greeted us at reception we knew we’d booked a great hotel. Above and beyond service ❤️ Beautiful beach front hotel. Great rooms and rooftop terrace. Excellent to watch the dolphins swim across the bay. Central location on Hastings St