Wyndham Garden North Bergen - Secaucus

It was an amazing experience. I love it and highly recommend this hotel

Awful customer services. They advertise on Trip.com that they have an airport shuttle, when they in fact do NOT. Trying to cancel/refund for this mis-advertisement will result in a denial even if you ask for the refund only minutes after booking.

Great staff, clean place. Restaurant staff not so pleasant

Excellent

I liked that we were very close to New York boarder and was able to utilize the bus transit via app or debit card.There is a breasfast and dinner resturant available for 15.00 per person, I personally would pass on this, the food quality and quantity isnt worth the money. In the room, my room wasnt cleaned on 3rd day as I was told until late evening, I was leaving next day. They stock plenty towels but one washcloth for 2 ppl stay. There wasnt any room service or call log available, so I had to keep calling front desk for answers. It would of been helpful if we had room service info and menu available in room. There is no microwave in the rooms. but one common use in the ice room on the floor. They do offer free water. coffee, which I enjoyed. The hotel and staff were reasonably nice, they offer shuttle service into Newyork and airport. Other than housekeeping issue, the room was very nice and clean with updated facilities. I think I will stick with Wyndham hotels when booking my trips, their prices are reasonable and hotels updated and well kept.

Looks like an updated hotel and pretty clean but restaurant was not available and walking to the closest place to eat was not ideal.