Taj Cidade de Goa Horizon, Goa

Such a wonderful and beautiful hotel. The staff are helpful and go the extra mile. I was disheartened to observe several lapses in pool etiquette that compromised the establishment's otherwise esteemed reputation. Guests were seen entering the pool in inappropriate attire, such as pajamas and underwear , which is not only unsightly but also raises hygiene concerns. Proper swimwear is essential to maintain pool cleanliness and uphold the hotel's standards. Additionally, the presence of infants in diapers in the pool area is unsanitary, especially when a designated baby pool is available. This oversight not only affects the pool's cleanliness but also poses health risks to all guests. The disregard for established pool etiquette significantly detracted from the luxurious experience anticipated at a 5-star establishment. The unsanitary conditions and lack of enforcement of pool policies not only diminished the quality of the stay but also raised concerns about the hotel's commitment to guest well-being and satisfaction.

Excellent stay but breakfast spread can be improved. In my experience the dessert options were very limited.

Had very good time with my family

Beautiful service. Always there when we needed anything. Food was amazing. Staff were all friendly. 

I loved this hotel as it’s a beach property they have given me the beach view room . The staff was very humble and friendly, I loved the food which they specially prepared for me as I am having certain allergies.

ツインルームを予約したが、ベッドは１つで、エキストラベッドを入れてくれた。プールサイドのチェアは早く行かないとすぐ埋まるので要注意！英語がみんなペラペラで早くて聞き取れず、翻訳機能を使って意思疎通を図っていた。施設はきれいで、落ち着いて過ごせた。 ヨガアクティビティを楽しみに朝早起きして、行っても誰もいなくて、残念だった... ホテルのメインゲートまで送ってもらい、歩いてレストランやスーパーに行き、快適であった。