Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel

Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel recensioner

Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel

Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya, RT.23/RW.8, Penjaringan, North Jakarta, Jakarta, Special Capital Region of Jakarta, 14440, IndonesiaVisa hotellinformation
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel
Holiday Inn Express Jakarta Pluit Citygate, an IHG HotelHoliday Inn Express Jakarta Pluit Citygate, an IHG HotelHoliday Inn Express Jakarta Pluit Citygate, an IHG Hotel
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Gästrecensioner

8.3/10
Mycket bra
1085 recension
Verifierade recensioner
Läge och interiör8.6
Bekvämligheter8.0
Service8.2
Renlighet8.2
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Alla recensioner(1085)
Positiva recensioner(1009)
Recensioner med foton/video(181)
Praktiskt för shopping(110)
Lätt att ta sig runt(68)
Utmärkt för affärsresor(51)
Nära flygplats(36)
Konstig lukt i rummet(22)
Har bott här flera gånger(10)
Många matställen(10)
Vänlig personal i receptionen(9)
Negativa recensioner(76)
Ding wei
Standard Queen Size-sängrum hög våning
Bodde på okt. 2023
Res med vänner
25 recension
10.0/10
Enastående
Publicerades 27 dec. 2023
设施：👌 卫生：👌 环境：👌 服务：👌
Svar från boendet: Dear Ding Wei, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Holiday Inn Express Jakarta Pluit Citygate
Mr Neo
Standardrum med dubbelsäng på nedre våningen
Bodde på feb. 2025
Affärsresenärer
11 recension
8.0/10
Mycket bra
Publicerades 24 mars 2025
Regarding my recent stay at Holiday Inn Express Jakarta Pluit, I have made a feedback to the hotel manager regarding breach of personal information. The front desk staff have used recycled passport copy as copier paper. You may see from the photo attached below, some other guest’s passport information was in my hand. This situation is very uncomfortable and I could not imagine such sensitive information is being shared casually. The manager on duty (18/03) told me she has been reminding the staffs not to use such recycle information, but it seem the reminders are not effective.
Översätt
Svar från boendet: Dear Mr. Neo,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Jia Wei
Queen Accessible Room
Bodde på feb. 2025
Affärsresenärer
8 recension
8.5/10
Mycket bra
Publicerades 19 mars 2025
The location is convenient for travel and the room is clean and tidy. This hotel is the best choice for business travel. The price is reasonable
Översätt
Svar från boendet: Dear Jia Wei,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Mich FT
Standardrum
Bodde på feb. 2025
Familj
3 recension
9.0/10
Utmärkt
Publicerades 10 mars 2025
Stayed here many trips as is great location within a mall with lots of food and shopping. Very near to the airport. Is near to PIK food heaven too.
Översätt
Svar från boendet: Dear Mich FT,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Amielia Pang
Standardrum med dubbelsäng på nedre våningen
Bodde på jan. 2025
Familj
22 recension
10.0/10
Enastående
Publicerades 27 feb. 2025
Great hotel with extremely clean rooms. The room size is spacious with a very nice bathroom with the amenities you need. Love the rm view 😍 shopping mall just below the hotel👍👍👍✌️
Översätt
6/7
Svar från boendet: Dear Amelia Pang,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Simon CKW
Standardrum med dubbelsäng på nedre våningen
Bodde på dec. 2024
Affärsresenärer
60 recension
9.0/10
Utmärkt
Publicerades 10 jan. 2025
Good location, just next to shopping mall. Very friendly and helpful staff.
Översätt
Svar från boendet: Dear Simon CKW,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Anonym användare
Standardrum med dubbelsäng på nedre våningen
Bodde på okt. 2024
Par
6 recension
10.0/10
Enastående
Publicerades 28 nov. 2024
Location is good, easy to move around. Next to shopping mall. Easy access to airport. Room abit small. Breakfast not much variety.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Kinpar
Queen Accessible Room
Bodde på jan. 2025
Affärsresenärer
10 recension
10.0/10
Enastående
Publicerades 8 feb. 2025
This hotel is close to shopping mall, good location
Översätt
Svar från boendet: Dear Kinpar,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Anonym användare
Standardrum hög våning med två enkelsängar
Bodde på okt. 2024
Res med vänner
6 recension
10.0/10
Enastående
Publicerades 27 nov. 2024
Always satisfied with this hotel and same building with emporium mall so can shopping and easy to get food
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Gästanvändare
Standard Twin Room Low Floor
Bodde på apr. 2025
Familj
4 recension
9.0/10
Utmärkt
Publicerades 7 maj 2025
This hotel is strategically located because it is above the mall. Close to the toll gate so you can go smoothly to the airport or to other parts of Jakarta
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Gästanvändare
Standard Twin Room Low Floor
Bodde på feb. 2025
Ensamresenärer
6 recension
10.0/10
Enastående
Publicerades 2 mars 2025
Great stay , all perfect
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Marvin B.
Queen Accessible Room
Bodde på mars 2025
Ensamresenärer
4 recension
10.0/10
Enastående
Publicerades 30 apr. 2025
I recently stayed at the Holiday Inn Pluit Citygate and had a truly wonderful experience. The location is very convenient—right above Emporium Mall and just a short drive from the airport, which made everything from shopping to travel super easy. The room was clean, spacious, and well-maintained, with a comfortable bed and modern amenities. I especially appreciated the city view from the window—it was a nice touch after a long day. What really stood out, though, was the service. The staff were consistently friendly, professional, and eager to help. Check-in and check-out were smooth, and any request I had was handled promptly and courteously.
Översätt
Svar från boendet: Dear Marvin B,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Gästanvändare
Queen Accessible Room
Bodde på sep. 2024
Affärsresenärer
1 recension
9.0/10
Utmärkt
Publicerades 2 nov. 2024
Environment inside hotel is good Nice and clean People are professional
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Wendell Sun
Standard Twin Room Low Floor
Bodde på feb. 2025
Annat
5 recension
2.0/10
Publicerades 12 mars 2025
I forgot 500, 000 Indonesia ruppe on the hotel table. But when we come back to get that money. The cleaning stuff doesn't admit they get the money....
Översätt
Svar från boendet: Dear Wendell Sun,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Holiday Inn Express Jakarta Pluit Citygate
Gästanvändare
Standard Twin Room Low Floor
Bodde på feb. 2025
Par
2 recension
7.5/10
Publicerades 10 mars 2025
Everything in the hotel is good except for the breakfast. The food is not for everyone & limited choice.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Holiday Inn Express Jakarta Pluit Cityga