Pantai Indah Kapuk St, RT.8/RW.1, Kamal Muara, Penjaringan, North Jakarta, Jakarta, Special Capital Region of Jakarta, 14470, Indonesia
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9.0/10
Sukarno
8.5/10
나른함
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5.5/10
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9.5/10
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9.5/10
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10/10
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8.2/10
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10/10
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10/10
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10/10
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
8.5/10
Mycket bra
522 recension
För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör8.8
Bekvämligheter8.2
Service8.4
Renlighet8.6
Gästanvändare
Deluxe med 1 sovrum
Bodde på jan. 2025
Par
1 recension
10/10
Enastående
Publicerades 28 feb. 2025
Nice and spacious room with a good view to Jakarta bay.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your positive review. We are happy to provide satisfactory service during your vacation at Oakwood Apartments PIK Jakarta. Hopefully we will remain the main accommodation choice for your next visit. Warm Regards, Cut Tisa Mariska General Manager
Gästanvändare
Superior-studio
Bodde på sep. 2024
Par
2 recension
9.0/10
Utmärkt
Publicerades 19 okt. 2024
While our overall stay at Oakwood Jakarta was enjoyable, the lack of a warm welcome was disappointing. The receptionist working between 8-9 PM on October 17th, 2024, wasn’t friendly or smiling, which left us with a poor first impression. She also didn’t provide any information about the hotel’s facilities – we weren’t told how to access the pool, the restaurants, or any other amenities. It felt like we were left to figure things out on our own.
This was especially surprising after spending 10 days in Bali, where everyone went out of their way to smile, offer help with our bags, and make sure we were comfortable. At Oakwood, no one even asked if we needed assistance with our luggage.
Despite the disappointing service, the hotel itself was great. The room was spacious, clean, and very comfortable. The location is also a huge plus – just a 10-minute walk to PIK Avenue and around 23 minutes from the airport, making it super convenient.
If the service at the front desk were improved, this hotel could easily be a top-tier choice. For now, I’d still recommend it for its comfort, location, and overall facilities – just be prepared for a less-than-warm welcome.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to share your concerns with us. Though it’s never easy hearing we’ve disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip. Kind regards, Cut Tisa Mariska General Manager
silvianaGB
Två sovrum Superior
Bodde på aug. 2024
Familj
1 recension
9.0/10
Utmärkt
Publicerades 18 dec. 2024
They are mostly forgot to refill the amenities, so we should ask in the front office.
Tv r
Översätt
Svar från boendet: Dear SilvianaGB, Thank you for taking the time to share your concerns with us. Though it’s never easy hearing we’ve disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip. Kind regards, Cut Tisa Mariska General Manager
Hakimi h
Deluxe med 1 sovrum
Bodde på sep. 2024
Res med vänner
21 recension
9.0/10
Utmärkt
Publicerades 17 okt. 2024
Good location
Clean apartment
New place and good for resting
Översätt
Svar från boendet: Dear Hakimi, Thank you for taking the time to post your review here. Your feedback is very much appreciated and we are so happy to know that you love Oakwood Apartments PIK Jakarta. See you again on your next visit. Best Regards, Cut Tisa Mariska General Manager
Lady
Superior-studio
Bodde på juni 2022
Familj
1 recension
9.5/10
Otroligt
Publicerades 24 juli 2022
Great place for family
Översätt
Svar från boendet: Dear Valued Guest,Thank you for the 5 star review. We are pleased to know that you love the hotel and seamless service that we provide. Please welcome back to Oakwood Apartments PIK Jakarta as our team will be happy to serve you again.Sincerely,Christian JacobGeneral Manager
나른함
Superior-studio
Bodde på mars 2025
Annat
56 recension
8.5/10
Mycket bra
Publicerades 1 maj 2025
PIK 차이나타운에 가려고 잠시 숙박한 호텔이었는데, 나와있는 방의 면적보다 작은방이라 조금 놀랐네요. 혼자 있고 짐의 부피가 적으시다면 지내셔도 나쁠거 같지는 않습니다. 오신다면 근처 PIK AVENUE에 있는 GODIVA, CHAGEE 가시는 것도 나쁘지 않을거 같습니다.
Översätt
Svar från boendet: Dear 나른함,Thank you for taking the time to share your concerns with us. Though it’s never easy hearing we’ve disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip.Kind regards,Cut Tisa MariskaGeneral Manager
Svar från boendet: Dear Pentagons,Thank you for the wonderful review and for taking the time to share your feedback with Oakwood Apartments PIK Jakarta. Our priority is customer service and we are ecstatic that we met that mark! Hope you will have a great wonderful day.Kind regards,Cut Tisa MariskaGeneral Manager
Svar från boendet: Dear Valued Guest, Thank you for taking the time to share your concerns with us. Though it’s never easy hearing we’ve disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip. Kind regards, Cut Tisa Mariska General Manager
Svar från boendet: Dear Gaizebuhuatiemuer,Thank you for taking the time to share your concerns with us. Though it’s never easy hearing we’ve disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip.Kind regards,Cut Tisa MariskaGeneral Manager
Svar från boendet: Dear Ziyoufeixiang,Thank you for your positive review. We are happy to provide satisfactory service during your vacation at Oakwood Apartments PIK Jakarta. Hopefully we will remain the main accommodation choice for your next visit.Warm Regards,Cut Tisa MariskaGeneral Manager