Grand Basko Hotel Padang

Overall is average.. ada nyamuk dalam kamar, seprei got stained.. amenities not much. No hairdryer.. for the hotel to claimed as 5 stars.. the quality is 3 stars even below three stars

Realy enjoy it Nice staff Nice room Delicious food Near Mall Cheap for five star hotel Parking free slot

It was great experience with BASKO. If you are not familiar with Indonesian food, i recommend strongly nasi goreng in restaurant (for breakfast buffet). And also I want to bring this hotel's orange juice to home. It was the best juice I've ever had. Room service available 24hour. Room is maintain their clearance, but one of disappointing point is sewer, it can't drain well 😭

This hotel is 5 stars hotel and it should be 1/2 star Bathrooms without showers curtain. Room is very dirty and painting is not good. Mirrors Are not in good condition. The towels are in very bad condition. People are very good and very helpful My room phone was not working and I reported that to front desk but no body does care.

Location good, bed comfortable. The room is pretty much run down, mold and moisture on the wall in the room, and in the bathroom. AC very loud. The furniture and seats are stained and filthy. Rooms are not soundproof so you hear everything from the corridor including the hotel music running almost 24 hours.

Firstly, I don’t know where they got their 5 stars from. Perhaps they gave them to themselves? This is a 2 star hotel, 3 star if feeling generous. It’s run down and the rooms stink of cigarettes. We booked three rooms for our party and couldn’t accept them. We complained and the receptionist initially wanted more money to change to a non-smoking room. Eventually they changed two of the three rooms to non-smoking rooms without extra payment (but they were acting like they were doing us a favour!?). Further to that, the bedding doesn’t feel fresh. The showers are crap. Only one lift works. The breakfast is acceptable. If they advertised as a 3 star hotel I would expect 3 star. A 5 star hotel this is certainly NOT. On a positive note, the staff are courteous and friendly.