Courtyard Norwich

Bad experience with this hotel! not good insulation in the room, we got a room facing the highway and a ice machine by the hallway. Gaps are around the door. We can hear people talking and loud ice falling. We can’t get much sleep in the first night. The front desk wouldn’t let us switch to different rooms due to missed room cleaning time. They only clean the room after check out in the morning. We have been to another hotel in the area before, no noise issues. Also the bed sheets were scratches due to washed to many times. Not going to stay here next time!

The staff was very welcoming and the location was not bad at all.

Very well kept down to earth Hotel.... The only thing we weren't big on is they were doing some construction work on the floor we we're on... But to their credit they did offer to move us to another floor at no additional charge... For the most part the Hotel is well kept, & staff members are quickly responsive to your needs.. Two place to eat at this Hotel... One is inside, the other is out... Both place's had friendly flexible staff... Food was fairly good at both places... from 1 out of a 100 being exceptional- 75 is just passing.... We gave this Hotel an 89%.... It exceeded our expiations... We would be more then happy to stay at it once again on day of the week...

Everything was good. Polite employees, clean facility, comfortable beds and a great shower head with good pressure

The computers were down when I was checking in but Mateo made checkin smooth nonetheless and found a solution. Very kind and can offer good local recommendations! Wonderful room.

The front desk staff was incredibly welcoming. Even while they were training a new team member they were responsive and professional.