Jungle's Edge

WARNING: Fraudulent Overcharge & Owner’s Refusal to Refund I was a solo female traveler visiting Nosara. I visited Jungle’s Edge in Nosara, Costa Rica, on January 29, 2025, for dinner. Unfortunately, I experienced a major billing error that the owner, David (Dave) Maher, refused to correct. I ordered French fries listed at 2,000 colones (approx. $4 USD) but was manually charged $2,000 USD instead—an overcharge of nearly $2,000 USD. Despite multiple attempts to resolve the issue, Dave refused to issue a refund or even investigate the charge properly. This overcharge was more expensive than my entire trip to visit Costa Rica for the first time. What Happened: I immediately contacted Dave within 24 hours via email (January 30, 2025). I received no response, so I followed up by phone after returning to the U.S. Dave acknowledged that similar overcharges had happened at his business before. He told me to dispute the charge with my bank, saying that a refund on his end would take months. I followed his advice and filed a dispute with my bank. On February 19, 2025, Bank of America denied my claim. I immediately sent Dave a PDF of the bank’s denial via email, expecting him to honor the refund directly. Suddenly, Dave claimed he had "no record of the transaction.” When I called and asked what documentation he needed, he refused to say and dismissed my concerns. Why This Matters: David refused to even check his transaction history—which would have easily shown that no one orders a $2,000 restaurant meal for one person. When I suggested cross-referencing his records, he became defensive instead of problem-solving. David claimed issuing a refund “wasn’t in his company’s best interest.” After I asked Dave to reconcile his restaurant inventory with the transaction, he felt the need to assert his status as an experienced and successful businessman—which had nothing to do with my simple request for a refund. David avoided accountability, refused to investigate, and provided no apology. Dave ignored my follow-up calls and emails. When I finally reached him, he pretended not to be himself and avoided discussing the charge. Dave has fraudulently kept money that isn't his. Instead of addressing the error, he chose to stonewall and dismiss my legitimate concerns. A successful and experienced businessman would have a transaction history or listen to a customer who was sincerely concerned and flagging this huge error. Dave is entitled to 2000 colones. Dave is NOT entitled to $2000 USD. This entire experience shows David’s complete lack of professionalism, integrity, and accountability. Instead of investigating the mistake, Dave refused to engage in any resolution and kept money he was never entitled to. Bottom Line: If you visit Nosara, avoid doing business here altogether. If you do risk spending your money here, ensure that David charges you in the right currency. (I am still working to fight to get my money back).

Great friendly and chill budget resort with wonderful staff and laidback vibe. Definitely right in the jungle with comfy outdoor lounge/dining/entertainment area. Food was simple but delicious and accommodations were unique and comfortable. Owner and staff were very accessible, friendly, accommodating and helpful.

Stumbled upon Jungles Edge hunting online for rentals in Nosara, and I’m so glad we did. The owner Dave and his staff were always available for questions and recommendations for the area. I got to use their top notch Gym to train Muay Thai and my girlfriend enjoyed the pool and the yoga studio Bohdi Tree down the road. The restaurant was great, and the surf at guillones was a 5 minute ride down the road.