Best Western Plus Nottingham City Centre

Great location, great service. I was lucky to have my room upgraded to superior for free (the room was super spacious) and they provided Elemis amenities! Really comfortable stay.

Conveniently located, well-priced for the season (graduation week).

In hart of city nice location

Relatively poor service

酒店人員尚算禮貌友善，可惜己是3点check in ,我準時到但叫我4点再來，有試酒店早餐，都算幾好吃。

真的拉胯不行

Very small lobby and bar area. Bar closes early. Barman didn’t pour pint properly and abruptly shouted last orders then walked away. No chance to get another. Very few tight parking spots at 15 per night. Book in advance. Bed mattress very thin. Shower was great. Room corners VERY dusty. Toilet seat hinge cracked and cheap plastic seat stained. Not great. Halls on energy efficient lighting. I understand due to global warming but VERY dark. I didn’t feel comfortable walking to room at night at all. No security on elevator. Anyone can walk in and go upstairs. Breakfast ends at 9:30am. Food was pretty good. Mixed review.

Spotless room, all the usual amenities. Ever had a coffee machine. A very comfortable bed, good soundproofing, great night's sleep. Excellent breakfast, excellent choice. Very friendly, efficient staff. It's hard to see how to make any improvements.

This hotel has a bed bug infestation which we were not made aware of prior to staying here. We were aware when an adult bed bug crawled across my friend’s bed though! It was the last night of a three night stay. We packed up there and then, presented the now deceased bug to the receptionist (who did not seem surprised) and left in the middle of the night as the accommodation was clearly not safe. We only refunded £33 each, despite the incident causing a lot of distress and inconvenience, along with the destabilisation of an autoimmune condition for one of us who happens to suffer from anaphylaxis that is usually triggered by bug bites. The hotel itself is pretty shabby and not really very accessible. It only had one lift working while we were there and it was that small that it couldn’t really fit my wheelchair in it without me hurting my feet. I would not stay here again if you paid me. The least they could have done was give us our money back.