Premier Inn Nottingham West

Myself and my wife had a Lovely welcome from Jackie and her colleague in reception, confused with booking but sorted it with a great sense of humour, we had a great laugh. Lovely facilities, nice room, pillow was a bit hard for me, but slept well, there was a towels missing in the bathroom, but reception staff on hand to quickly sort it. Great welcome in the bar also from Becks, very pretty and chatty, she served us a lovely meal, and great help from bar staff member McCauley. We Came back late from seeing Diana Ross in town, and Becks still squeezed us in for last orders with a night cap to take to bed, gave us some ice we needed, it was no bother at all for her, fantastic service from a well experienced member of the team. Lots of credit to all. Found a great choice of buffet breakfast, lots of choice as usual, but on this occasion was all too greasy, this was our 4th visit to this hotel and would still come back. Well done to all.

Excellent value for money. Please be careful and add your registration number of car to the machine in reception or you will end up with a fine that you have to appeal. Very poor signs. Breakfast is excellent at the Beefeater, excellent customer service.

The room was comfortable and not as noisy as we expected due to its location. There wsa a pedistal fan provided which kept us cool during a hot spell. Hotel the pleasent stay was let down by Disabled Parking spaces being occupied by cars not displaying blue badges and staff not doing anything about it when it was reported to them.