Marinwood Inn & Suites

Buildings and rooms are a mish-mash of styles; some with parking at the door; some with garages underneath room. Advertised pool was closed. Room was clean, slightly "used" and in need of updating. Amenities were a single bar of soap for use in both shower and sink; one small shampoo. Bath linens were clean. Spacious room. The desk manager was taking a nap on the lobby couch at check in. He was rude. I presented my passport for ID and my credit card. He kept insisting that I give him my driver's license. I don't use my driver's license for ID. My legal hyphenated name as it appears on all government records and credit cards is on my passport. We were fighting over my not giving him "proper "ID. Then he asked my what my middle name was????? Because my husband is handicapped, I asked for a first floor room. He gave me room #112. It was on the 2nd floor over a garage. Forget this hotels definition of a continental breakfast. 4 dry cereals, pre-packaged muffins, bagels or bread. No juice. Hot water but no tea bags. Definitely a non-repeat for us.

I booked 2 rooms for workers of mine and have of course have proof that I paid for both. The owner put my workers into one room with ONE bed. These are co-workers, not lovers. I called the owner, who simply hung up on me. I have been in this country for 35 years. This is the first time I would call it racism. The owner is Indian and my workers are Latin. Of course, I can not proof it but think of this happening in some other setup. I am just disgusted.

*Guests Beware* This place is an absolute scam. I booked a long weekend from Friday to Monday. When I arrived Friday evening I entered the front desk building, I can hear workers in the back shouting back and fourth, they had obviously gotten an audible alert that someone had entered the front door. After about 5 minutes of them shouting back and fourth at each other, an individual came out and asked if I could be helped. I said that I was checking in and he asked for my name. After giving my name to the individual, they immediately said that there was no such name in the system, after I VISIBLY see my name on the screen. I then attempt to give them my booking confirmation email, to which they cut me off and say that the booking was cancelled. They gave zero reasoning as to why, and they had also refused to accept a confirmation number. After spending hours looking for available lodging else where I just settled on the fact that there must of been a mistake. The weekend ends and I see that my account has been charged for the full amount for the weekend stay. This is an obvious mistake I thought, after contacting the booking agency and the hotel they refused to accept that the hotel was canceled on their terms WITHOUT notifying me. They claimed that there was a double booking, to which one of the bookings had been automatically cancelled. However, there seems to be some holes in their claims. If there was a double booking then I would have received TWO confirmation numbers, I only ever received one. If there was two bookings, then my name would've shown in they system for at least one of the bookings. There was never any cancellation email, calls, or texts. This place will flat out lie to you , leave you without a room for the weekend, AND still charge you for the whole thing. Keep in mind when booking this if you were looking for the cheapest lodging option for the area, its not really the cheapest option if they scam you and you end up having to find last minute lodging else where anyways.

We specifically selected this hotel because it advertised a pool, both on ********** and on their own website. The person at check-in was unpleasant, didn’t give us info about breakfast and was rude when we asked the password for Wi-Fi. When we asked about the pool he was more rude and said NO, we don’t have a pool! Then he disappeared leaving us there wondering.

We made a reservation and needed to cancel. Called the hotel directly and the person who answered the phone was incredibly rude and actually hung up on me. Coincidentally, I see someone else left a review about a rude employee so I can guarantee this was the same man. Steer clear friends!

This is good value for a discount motel. It was surprisingly quiet for being near the freeway (I even saw a deer nearby). The bed was very comfortable and the linens were clean and white. It is not a five star place - the paint is peeling and there is some mildew in the bathroom. But the service was friendly and the breakfast included fresh milk and real butter and cream cheese. All for around a hundred bucks in a very expensive part of the world.

What a scam. Photos are from an age long gone. The room carpet was deeply soiled, the air conditioner did not work, walls scared and needed paint badly, the bathroom door was ruined about 2 in. from bottom due to water damage. The floor next to the bed was weak due to the water damage. In the carport below the bathroom the plaster had fallen out leaving about a 24" hole where you could look up at the plumbing. The back wall of the carport was being pushed in at about a 15-20 degree angle. Don't be fooled by the photos, spend a little more and be comfortable.

Location is good, price is OK. The facility is in dire need of maintenance. Looks like they don't spend a dime in maintaining the buildings. Check out the pictures. Otherwise, if you don't mind overnighting in a run down complex, it will be OK for you.

If you have no options. (as we did) I will say that the beds are generally comfortable. Otherwise, the property isn't in good shape (trash in the stairways), the carpet in our rooms was fairly worn, the pool didn't seem to be open, and from what we could see, it was filthy. One of the gentlemen running the front desk was moderately pleasant, but the other older gentleman was downright rude to several of the guests of our party. I honestly wish I'd never stayed there. And I camp and sleep outdoors in tents. #notaprincess #tooexpensiveforrudeness