Hipotels Barrosa Palace & Spa

Had the pleasure of staying here in June for my 50th birthday with another couple. Firstly this hotel is beautiful. The newly renovated hotel is stunning. The staff are so helpful and friendly and took a great deal of care and interest in us over our week long stay. Check in was easy. Glass of fizz whilst we waited. I was very lucky to have worked as part of a Thomas Cook group 20+ yrs ago when they first went into this area so it was great to see how it had changed. It still has the peaceful atmosphere and you could go and disappear here and not be bothered. I was very fortunate to receive an upgrade, to a suite with its own pool. We were very spoilt, this was such a treat. The beach bar and beach are fab with all the views you’d love, beds readily available. Food at the hotel is delicious. We did a themed night and it was great, take your appetite with you is my only advice. The breakfast is vast and you can have in or outdoors. We ate at the pool bar most days and honestly it was some of the nicest food we had. Theres a range of entertainment free too. Wine tasting, Spanish class, beach walks etc etc. There’s a coffee shop on site too with the friendliest team with pastries and snacks and a very good coffee. We caught a cab/bus into Barrosa on a night time for some other bars/restaurants but there is a shopping centre across the road with a few bars and restaurants there too if you wish for a change of scenery and a shops for other needs including some for the golfers. There are many courses close by too. We easily caught the bus into Chiclana and made our way to Cadiz and Jerez too in the daytime. However, the hotel does day tours to various places and have a dedicated desk for that if you don’t have a car. If you don’t want to leave the hotel, dine in at one of their restaurants or stay at the bar and watch the evening entertainment. Love this hotel and the staff are an absolute credit to you. Thanks for looking after us and making our trip one to remember. I hope it’s not 20yrs until we see you again.

Not what we expected from a 5-star hotel We were excited to stay here as a family and booked a family room, expecting comfort and relaxation. Unfortunately, our room was located right above the lobby bar, where loud live music is played every evening. The noise made it very hard for our 6-year-old to fall asleep, and it definitely affected the quality of our stay. When we contacted reception, we were told that the music would end around 11:15 PM and were simply asked to wait. For a hotel of this category, we expected better soundproofing or at least more understanding towards families with young children. I would recommend checking room location carefully before booking.

First, thank you for all the staffs of the hotel. Excellent service, staffs and managers, from hotel reception to entertainment, great place to spend and reminiscing memories. Both myself and my husband are from foreign countries. We got married in Novo Sancti Petri Church and the reception in this hotel 14 years ago, and the feeling we felt still the same. Excellent staffs! the treatment we got from them every time we come is second to none! It's a feeling of being a Family. It feels we had build a long lasting meaningful relationship with the staffs. The service offered and given by staffs are more than and beyond. I remember at my wedding and needed some flower girls and the staff who help us and arranged the little girls for my wedding was greatly appreciated and that the kind of help you'll get from the staffs and even though its not part of their job, they are still willing to help. This is just an example how staff willing to extend their hands to help. And for us, our wedding 14 years ago was the most memorable, even our guest after all this years still talking about the wedding, the hotel, the food, the sea/location and the excellent service! Next year is our 15th wedding anniversary and we are looking forward to celebrate it again with family and friends in this hotel. Our recent visit and stay in the hotel is as good as we had previously though a lot of changes in the interior and exterior of the hotel, which is good in a way, things have to change and improved! Very happy to see all the staffs that are still around who were at our wedding 14 years ago, though some of them are gone and some were placed to other Hiphotels branch, for a change and to move forward and help, teach and share their knowledge and experiences to the new staffs... We always recommend the hotels (Hiphotels) to our family and friends! "This hotel is worth a visit!".