Gästanvändare
31 januari 2023
I’m a diamond member, and this is literally the only Best Western hotel in this part of Mexico. The room was horrible. Squeaky, hard beds. I made the reservation for my husband, my daughter and I and only got 2 towels. The water was burning hot, called the receptionist to reported but nothing was done. We only stayed 2 days so the second morning we figured out nothing was done I was just ready to leave this horrible room not to mentioned all the weird noises coming from the restroom fans and the mold on the tub. Horrible horrible service, experience and room. Never again, the price is not even cheap I only go because I’m a member but not even a welcome gift like years ago or a warm welcoming. Absolutely nothing. I will be switching to another chain of hotels.
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