Eco Smart Apartments Premium City recensioner

the biggest problem of this hotel is there is no front desk service. If you are foreign travelling without a German mobile, it will cost you a fortune for you to call the front desk. Also the lady behind the phone, I think, is a Russian. Unless you are a English speaker, it will be quite difficult for you to understand her. Also the wifi availability in each room depends on whereabout your room is. Other than that, there is really nothing to complain about.

It’s completely virtual check in. I was having an issue since I booked on trip but when I called, the receptionist was very helpful and got me checked in and helped me find my room. There is no breakfast or amenities but the room is large and has typical apartment things. This was my 2nd stay.

這間酒店是以自助形式管理的,由入住到離店都没見過任何工作人員,感覺像日本的民宿,只能自助CHECK-IN和CHECK-OUT,但手續非常雜習,不像日本民宿會提前告知辦理入住的指引,所以遇到問題十分無助,首先第一天入住原來要上網辦理很多手續和填寫很多資料才能拿到確認號,再用手機憑確認號登入酒店專屬系統才能取得房號和用手機開關進入房間,雖然有提供自助門卡制卡機,但根本做不了,入住花了近30分鐘,如果手機没電或没有網絡的話,真的要瞓街了.其次是我們入住的客房没有冷氣,房間只提供一台迷你風扇,我們是8月份入住,晚上室內氣溫高達30度,當刻馬上致電緊急客服電話,由於我們是住宿二晚,客服回覆下班時間無辦法,但保證第二天會派工作人員跟進,到了第二天下午返回房間情況依舊,根本没有人跟進過,十分氣憤和失望,感覺客服很没誠信和不負責任,永遠不會再選這間酒店~

체크인 하는데 40분 걸렸습니다. 셀프체크인인데 예약번호 확인도 안되고 키를 어떻게 등록하는지에 대한 설명이 없어 최악이었습니다. 다른 방문객들도 체크인으로 인해 힘들어 하는 것을 봤습니다. 셀프체크인시스템을 바꿔야할 것 같습니다. 그래도 위치나 방은 좋았습니다..

太糟糕了，空調漏水，衞生間的排氣扇的聲音轟鳴，晚上連個工作人員都沒有，根本無法睡覺，慘不忍睹

房間很乾凈，還可以做飯，也很方便，周邊步行就可以有超市飯店以及走着去廣場也不遠，推薦。下次還會再住這裏。

其實這是我比較喜歡的德國酒店，自動化的無人酒店，當然也會有做衞生的服務員，內部有辦公區域，並且都是通過手機來進入的，對於外國遊客來説，可以避免很多語言不通的尷尬。還有廚房和電視，很不錯。酒店很新，衞生也不錯。

還好，理火車站10分鐘路程

離市中心稍遠了一些，完全自助式的酒店。有問題靠電話找客户，還算能及時解決問題。就是沒有人每天打掃房間有點不能接受。

房間很新很棒，廚具齊全但沒有調味料。冰箱也很大一台，也有烤箱，但沒有微波爐！浴室居然有潤髮乳，地點也很方便！