Somerset Medini Iskandar Puteri

Somerset Medini Iskandar Puteri recensioner

Somerset Medini Iskandar Puteri

Lot 5 Jalan Medini Utara 4, Medini Iskandar, Iskandar Puteri, Johor, 79200, MalaysiaVisa hotellinformation
Somerset Medini Iskandar Puteri
Somerset Medini Iskandar PuteriSomerset Medini Iskandar PuteriSomerset Medini Iskandar Puteri
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Gästrecensioner

8.5/10
Mycket bra
640 recension
Verifierade recensioner
Läge och interiör8.8
Bekvämligheter8.2
Service8.6
Renlighet8.3
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Alla recensioner(640)
Positiva recensioner(595)
Recensioner med foton/video(230)
Nära shoppingområde(66)
Praktiskt för shopping(45)
Stora rum(44)
Utmärkt för familjer(32)
Utmärkt pool(24)
Dåligt fungerande luftkonditionering(22)
Ren pool(7)
Har en infinitypool(5)
Negativa recensioner(45)
Gästanvändare
Lägenhet Premier med 2 sovrum
Bodde på feb. 2025
Familj
1 recension
9.0/10
Utmärkt
Publicerades 29 mars 2025
For families visiting Legoland, the property is nearby and is just two minutes walk to the place. Lot of food options are available, especially in Medini mall. The property is affordable and spacious for families. My wife and kids loved the place. Staff were always helpful and had the right attitude. Swimming pool was clean with adequate facilities.
Översätt
Svar från boendet: Dear Valued Guest, Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you and your family had a great experience during your stay with us.It’s fantastic to know that our convenient location, just a short walk from Legoland, and the variety of dining options at Medini Mall added to your enjoyment. We are especially glad that you found our property spacious and affordable – providing comfortable accommodation for families is our priority.We appreciate your kind words about our staff. We strive to create a welcoming atmosphere, and it’s rewarding to hear that their helpfulness contributed to your positive experience. We're also delighted that you enjoyed the swimming pool and its facilities.Thank you once again for your feedback. We hope to welcome you and your family back for another memorable stay in the future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
@abro@llen
2-sovrum Executive
Bodde på feb. 2025
Familj
1 recension
8.5/10
Mycket bra
Publicerades 1 apr. 2025
Good family hotel with washing machine, short walk to medini mall and legoland. The nearby grocery store located jn medini mall has good food especially their roasted chicken. I like the coffee too. For the room itself, the floor can be cleaned better
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed the convenience of our location, just a short walk from Medini Mall and Legoland. It’s great to know that you appreciated the nearby grocery store and especially enjoyed their roasted chicken and coffee.We also appreciate your feedback regarding the cleanliness of the room floor. Your comments are vital in helping us improve our services, and we will certainly address this with our housekeeping team to ensure that our standards meet your expectations.Thank you once again for your valuable insights. We hope to welcome you and your family back for another enjoyable stay.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Gästanvändare
2-sovrum Executive
Bodde på feb. 2025
Familj
14 recension
9.0/10
Utmärkt
Publicerades 16 mars 2025
Excellent place for us to stay near legoland even though we don't go there anymore. A base for us to go Johor Premium Outlet. Service is excellent. I got stuck in the lift for 10 mins when it stalled. Staff was apologetic and even send me a card and fruit platter as a apology. The rooms are good and beds are comfy and clean. Just that toilets a bit moldy and kitchen utensils kinda of old. A new coat of paint and change of utensils will do the trick. Thanks for the hospitality.
Översätt
Svar från boendet: Dear Mr Lim, Thank you for taking the time to share your feedback regarding your recent stay with us. We're delighted to hear that you enjoyed our service and that our team was able to address your concerns promptly, our guests’ comfort and satisfaction are our top priorities.We appreciate your kind words about the beds and room cleanliness. We also want to extend our sincerest apologies for the inconvenience you experienced with the lift and the condition of the bathroom and kitchen utensils. Your input is invaluable, and we will certainly take your suggestions into account as we continue to improve our facilities.Thank you once again for choosing us as your base for exploring the area, and we hope to welcome you back soon for an even better experience!Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Anonym användare
Premier Studio-lägenhet (King Size-säng)
Bodde på feb. 2025
Familj
3 recension
10.0/10
Enastående
Publicerades 30 apr. 2025
Clean. Nice view of legoland from the room. Comes with basic kitchenette.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your feedback. We appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Akahsa
Lägenhet Premier med 1 sovrum
Bodde på nov. 2024
Familj
12 recension
9.5/10
Otroligt
Publicerades 29 dec. 2024
Good hotel for Legoland Malaysia. Distance between the hotel and legoland is short enough but for first timer more attention is needed as there is not enough signs
Översätt
Svar från boendet: Dear Mr Akahsa, Thank you for taking the time to share your feedback regarding your recent stay with us. We're delighted to hear that you found our hotel conveniently located near Legoland Malaysia!We appreciate your observation about the need for clearer signage for first-time visitors. Your input is invaluable, and we will certainly look into enhancing our directions and information to make it easier for our guests to navigate the area. Thank you once again for your valuable feedback, and we hope to welcome you back soon for another fantastic stay.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Gästanvändare
Trebäddsrum Premier-lägenhet
Bodde på nov. 2024
Familj
1 recension
5.0/10
Publicerades 22 dec. 2024
The floor is sticky  residue leff Overall the location is near Legoland. But not near to any major mall
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to share your feedback with us regarding your recent stay. We sincerely apologize for the inconvenience caused by the sticky residue on the floor. We strive to maintain a clean and comfortable environment for our guests, and it’s clear we fell short in this instance.Please know that we will address this issue with our housekeeping team to ensure that our standards of cleanliness are upheld. Your feedback is invaluable in helping us improve our services.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Texas Longhorns92
Lägenhet Premier med 1 sovrum
Bodde på okt. 2024
Familj
11 recension
9.5/10
Otroligt
Publicerades 1 dec. 2024
It's a nice and pleasant stay off the busy town area. Approximaty to Lego Land and surrounding. Great area to have a relax stay. Hotel staff are quick with response and service. Will be back during next visit.
Översätt
Svar från boendet: Dear Mr Texas, Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Dayu Amir
Lägenhet Premier med 1 sovrum
Bodde på jan. 2025
Familj
1 recension
9.5/10
Otroligt
Publicerades 15 feb. 2025
Room very clean travel with kids nearby Legoland
Översätt
Svar från boendet: Dear Mr Dayu, Thank you so much for your wonderful feedback! We're thrilled to hear that you found our room very clean and that our location near Legoland was convenient for your family. It’s always our goal to provide a comfortable and enjoyable experience for our guests, and your kind words motivate us to keep up the good work.We hope to welcome you and your family back in the future for more adventures!Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Anonym användare
Studio Premier King Size-säng
Bodde på nov. 2024
Affärsresenärer
5 recension
8.0/10
Mycket bra
Publicerades 19 jan. 2025
The hotel a bit too old, need to renovate ler... plus the location very far from city
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to share your feedback with us. We truly appreciate your insights regarding the aging aspects of our hotel. We understand that guests may prefer a more modern environment, and we are actively working on plans for renovations to enhance the guest experience.Regarding the location, while we are situated a bit farther from the city center, many of our guests enjoy the tranquility and unique charm of our surroundings. Your comments are invaluable to us as we continue to improve our offerings. We hope to welcome you back in the future.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
dentomato
Lägenhet Premier med 1 sovrum
Bodde på sep. 2024
Par
2 recension
9.0/10
Utmärkt
Publicerades 31 okt. 2024
Location is very nice and is a good alternative to staying near LEGOLAND Malaysia. Service was very good, front desk was very helpful and engaging. She took the time to introduce the nearby stores when we needed to get something we forgot to bring. Overall good experience, will definitely visit their starbucks machine again.
Översätt
Svar från boendet: Dear Mr Alden, Thank you so much for taking the time to share your feedback with us! We’re thrilled to hear that you had a wonderful experience during your stay and that our location was a great alternative for your visit to Legoland.It’s fantastic to know that our front desk team was able to assist you and that you appreciated their helpfulness in introducing nearby stores. We strive to provide excellent service to our guests, and your kind words will certainly encourage them to continue their great work.We're also glad to hear you enjoyed our Starbucks machine! We can’t wait to welcome you back on your next visit.Thank you once again for your feedback!Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Ryan Then
Studio Premier King Size-säng
Bodde på sep. 2024
Affärsresenärer
24 recension
10.0/10
Enastående
Publicerades 26 okt. 2024
Love the room and the environment! It was quiet and cozy, as it was located outside the town area, yet just a 10-minute drive to Bukit Indah or Eco Botanic Shopping Galleria. The deluxe studio room also came with a balcony where you could enjoy views of green scenery and the Legoland landscape. You could also walk to the Mall of Medini, which is just a 5-minute walk from Legoland Malaysia!
Översätt
6/8
Svar från boendet: Dear Mr Ryan, Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and appreciated the quiet and cozy atmosphere of our location. It’s great to know that our proximity to Bukit Indah and Eco Botanic Shopping Galleria was convenient for you, as well as the easy access to both the Mall of Medini and Legoland.We're particularly glad that you enjoyed the views from your studio room balcony. We strive to provide a serene escape for our guests, and your positive comments mean a lot to our team.We hope to welcome you back for another relaxing stay in the future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Zubaidah Mohd Noor
2-sovrum Executive
Bodde på mars 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 13 apr. 2025
The staff was friendly and helpful. They spoke good English. The rooms were clean, and the hotel is conveniently located near Legoland, a supermarket, two 24-hour convenience stores, safe parking with security. We were happy with our stay there. Thank you
Översätt
Svar från boendet: Dear Ms Zubaidah, Thank you so much for taking the time to share your wonderful feedback about your recent stay with us! We are thrilled to hear that you found our staff friendly and helpful, and that you appreciated their proficiency in English. We're glad you enjoyed the cleanliness of our rooms and the convenience of our location, especially being close to Legoland and various amenities. Your kind words about our safe parking and security mean a lot to us, and we're delighted to know that you were happy with your stay.We truly appreciate your feedback and hope to welcome you back in the future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Gästanvändare
Studio Premier King Size-säng
Bodde på feb. 2025
Familj
1 recension
9.0/10
Utmärkt
Publicerades 22 mars 2025
The food is lovely and the variety is OK except that it runs out quickly, and the replenishment is slow and there isn’t enough for guests who arrive late.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the food and appreciated the variety we offer. However, we apologize for the inconvenience you experienced with the replenishment of our buffet options.We understand how important it is for all our guests to have access to a full selection of dishes, no matter when they arrive. We shared your comments with our third party operator, and we are actively working on improving our replenishment process to ensure that food remains available throughout service.We truly value your input as it helps us to enhance the dining experience for all our guests. We hope to welcome you back soon for an even better experience. Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
filimss
Premier Studio-lägenhet (King Size-säng)
Bodde på feb. 2025
Par
3 recension
7.5/10
Publicerades 17 mars 2025
Stayed twice at this property and both times my stay was good. The service level is consistent - the front office staff is always friendly and welcoming. The studio rooms are quite dated and needing some a refurbishing but otherwise the room is quite comfortable and functional. I do wish they use brighter lighting for the bathrooms. I will be glad to stay at the Somerset Medini again if I need to be in the Bukit Indah/ Medini/ Gleneagles Hospital area.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Somerset Medini. We're delighted to hear that you had a good experience during your visits and that our front office staff made you feel welcome. We appreciate your comments about the studio rooms and understand your concern regarding the need for refurbishment and brighter lighting in the bathrooms. Your insights are invaluable to us, and we will certainly take them into consideration as we continuously strive to improve our property and guest experience.We look forward to welcoming you back in the future.Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Angela Deng
Lägenhet Premier med 1 sovrum
Bodde på aug. 2024
Familj
5 recension
9.5/10
Otroligt
Publicerades 9 sep. 2024
We have a wonderful stay in the hotel. The counter staff are very friendly and helpful. The location is good. It is about 5 mins walk to Medini Mall and 10 mins walk to Legoland. I will choose this hotel again if I visit Legoland again.
Översätt
Svar från boendet: Dear Ms Angela, Thank you so much for your kind feedback! We are thrilled to hear that you had a wonderful stay with us and that our staff made a positive impression on you. It's great to know that you enjoyed our convenient location and found it easy to explore nearby attractions like Medini Mall and Legoland.Your recommendation means a lot to us, and we would be delighted to welcome you back on your next visit to Legoland. Safe travels, and we look forward to seeing you again soon! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service