Gästanvändare
23 april 2025
We spent 10 days at Kaila Beach Hotel and honestly, we thoroughly enjoyed our stay. We arrived one week before the official season began. If not to pay attention to some mishaps at check-in, the overall stay was nice. For some reason the reception wanted to allocate us to two separate standard rooms even though we booked one family room. After explaining that this option doesn’t suit us and the family room offered was also too small and dark, they offered a Family Deluxe, which space wise was perfect. However, we were charged for that upgrade, even though one of our family members was there already for the third time and everybody recognized her. Client service could have been a little better here (I have worked in the hotel industry myself and for the hotel being a 5* hotel, I expected client service to be a little better considering we had a long night flight + 2h car drive behind us and our 4 y.o child was basically falling asleep in the lobby). Family Deluxe room was spacious, had a beautiful view and allocated us perfectly. Only thing here which I would point out was that housekeeping avoided cleaning the floors. There was a lot of dust underneath the beds which remained like that throughout our stay. There were a lot of red ants crawling around, air conditioning did not work, bathroom had some seweage smell and the main mirror had some moisture defects on the sides. There was also a trash car coming every morning at 06:20 and neighbour dogs were barking at every passerby. So be ready for quite a lot of noise thgrough the night if your room is facing the street. The hotel itself was beautiful, clean and rather new. People were polite and smiling, the food was delicious, and the buffet was always lush (we absolutely loved the kebab Fridays). I decided to pamper myself with a new hair color at the ✂️Coiffeur hairdresser located on the hotel premises. Hairdresser Savaş knew exactly what I wanted, and I only spent a little over an hour there. We even played some board games. 😊 Sidenote - when you visit him, be ready that he is very strong 😆. On the first night we also had Hamam with a massage after which I took a set of 5 massages over the course of 2 weeks. Absolutely loved the Thai masseuses Etta, who also knew exactly what my body needed and went on a mission to relax every needed muscle. And she succeeded. 😉 The beach was very conveniently close by. The sea was clean, there were enough sunbeds and umbrellas. Every day we could enjoy the local and international snacks and drinks. The kids’ playroom was spacious, however there were lot of dusty and broken toys. Not much to play with. So here I would suggest an upgrade. Every Tuesday and Thursday there was a market close to the hotel, which we were also happy about and did some excessive shopping :D Make sure you bring cash with you when you travel there. The bank automat nearby charges 8eur per 100eur you withdraw. All in all, we really enjoyed our stay at Kaila Beach Hotel. Shouto
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