Rainha Santa Isabel - Óbidos History Hotel

フロントの方は優しいですが、設備があまりに貧弱。アメニティはバスタオルとバスローブ以外無し、シャワーは出ないに等しい、ベッドの掛け布団無し。エレベーターも使えませんので、旅行客は螺旋式の階段をキャリーケースと上がるのが凄く大変。 エアコンはフロアに置いてあるタイプで、4時間程付けると排水が洪水状態…朝起きてベッド回りが水浸しでビックリ。 一番問題なのは朝食で、水とオレンジジュース、パン数種類、果物３種（カット無し）、ヨーグルト、チーズ1種類とハム2〜3種類のみ。パンは温めれますが、他は基本的に冷たいです。 コーヒーサーバーとシリアルは有りました。 周りが美味しいお店ばかりなので、これなら朝食は付けない方が良いです。 因みにオビドスの町全体に言える事ですが、電波が悪い（3Gの時も）のでCity Tax等のカードが使えない時が多発しますので、現金が有った方が安心です。 オビドスのど真ん中でホテルの方も優しいので、設備が良ければもっと人気が出るのになぁ…応援したいので是非改善して欲しいです。

Let's start with the positives: Perfect Location within the castle walls. Large room for a family of 4. Beds were super comfortable. Price was reasonable compared to the other options. The lady over the phone was super nice and gave us a small fridge to keep our kids snacks fresh. Now the reason for the 1 star: The AC in the room did not work. It was a stand AC with the hose pipe attached to the back of the unit from the outside wall. That pipe was overheating and was counter acting the effect of the AC. So the room was DREADFULLY stuffy, hot and smelled of bad humidity. The gentleman downstairs gave us a fan, but didn't even care about the malfunctioning AC or why it wasn't actually working. The rooms were so dusty and dingy and the 2 glasses left in the bathroom were dirty - one of them even had lip marks from a previous guest! In the morning during breakfast, most of the eating utensils looked like they had been used and not washed. They still had food on them and marks of being used by previous guests. Like they literally just didn't use soap or a sponge!! I had to wipe them all down with the alcohol pads I happen to always carry in my purse! The food had flies all over it. It was pretty gross. The worst part is that we left that place with BED BUGS. The next morning, my husband and daughter had bites all over their skin! I would never stay here again! Thank goodness it was only one night. The only thing that saves this hotel is it's perfect location. Waking up in the morning and being able to walk around without all the people was great. We found free parking JUST outside of the castle walls. You can't park your call within the walls, but the HUGE large parking outside was perfect. I would 100% choose a different space if I were to ever go to Obidos again. I'd rather pay more and not stay in such a dirty, dingy place.

The property location is good, inside the walls. The breakfast was excellent and the service good. The elevator was not working so the staff help us carry our huge bags up. The main issue is access to the property is limited. No cars can come inside the walls and parking is outside on the streets. Dragging our bags thr very narrow streets packed with people was a nightmare

The location of the property was desirable because of the location within the castle walls . The biggest issue was getting to the property. We travelled through Portugal by car and specifically booked accommodations that offered parking free or paid. This property listed that hotel parking was available. It turns out this isn't so. To make matters worse we weren't even able to drive to the property but we weren't advised, so google maps kept directing us up to the property and when we couldn't get there, we had to drive around the castle walls and detour back. We did this twice. Eventually we parked on the road and walked in. The person at the reception desk told us they do not have parking and the road closure was new, but I guess nobody thought it might be a good idea to inform incoming guests! Good thing we were able to walk. The room was not what we expected, it looked nothing like the pictures. The hotel advertised laundry and bar onsite, thère was no laundry available and the bar was closed. The only thing good about the hotel is the location. If you go to Obidos I strongly recommend staying in a neighbouring town and making Obidos a day trip.

Check in simple and quick. Room to small really staying 6 nights. Housekeeping excellent. Breakfast basic but perfectly acceptable. The lift was out of action the whole duration of our stay and the stairs not easy to walk up for the older generation so that made life difficult. All said we would stay again.

Stay within the wall city. Free parking is located outside the wall in a large parking lot shared with day visitors. Breakfast was very good, continental style. Staff was friendly and helpful with dining options outside and inside the wall city. Would highly recommend a stay here. No air conditioning, however a fan with the window open was very adequate

EXCELENTE UBICACIÓN EN UNA CASA SEÑORIAL RESTAURADA PARA LA CAUSA. BIEN AISLADO A PESAR DE ESTAR EN LA CALLE PRINCIPAL. BUENAS CAMAS Y LIMPIEZA Un poco desagradable la recepcionista . El desayuno a pesar de estar incluido en el precio resuta un poco escaso y repetitivo

Extremely welcoming, accommodating staff, always ready and willing to help

Firstly it was not clear in advance that we had to park outside village, the lift was not working and we were on second floor. The light switches for bathroom were broken and light had to stay on all night. The central light consisted of a bare bulb hanging fro ceiling. Bath drain was inadequate. Breakfast was ok