Comfort Inn Ocala Silver Springs

Terrible customer service, Door locks are in terrible condition, 1st room assigned was very noisy from floor above, ask to be moved to upper floor but the key would not work on that room, after two tries the receptionist went up to open the door, she got it open after giggling the door handle. When I ask her to show what I was doing wrong she got an attitude, so I ask for a different room because I didn't want to be locked out again, then she assigned me another room but when I opened the door to that room it was occupied by another guest. Finaly on the fourth try I got a room that the door lock works but even this one is tricky.

The staff were exceptionally kind and professional. The room was clean, and the air conditioning worked perfectly. The breakfast was very good too. Thanks!

Weeklong Stay for Business - Worst Hotel The room service was minimal at best. I stayed an entire week for a business conference. Housekeeping came into the room one time and did not make the bed, only changed the trash bags and clean towels. I found 2 bugs in my bathroom and the toilet seat was loose both of which I notified the front desk, and neither was addressed although the person at the desk made a big to-do of writing it down. They appeared to be people always loitering in the lobby and on one occasion when I returned from training at the end of the day, the person at the front desk never once looked up from her phone. Anyone could have walked into the lobby. I would never stay in this hotel again nor recommend it to anyone!

Difficult to get into. Loud traffic noise. The staff recommended a restaurant that ended up being a dive bar that was too loud to eat in. the breakfast was less than average. i would not not stay there again. the room was smaller than what you would normally find.

I was on a business trip. Immediately upon check in I went to the room and plugged in the computer to work. No Internet. Ran a speed check and it was 5mbps. They offered to relocate to a room closed to the modem (scary, tells me they know their internet is not good). New room was no better. I checked out immediately and they refused pre-pay deposit. The staff claimed since booking was via ******* they had no control which is FALSE.

Absolutely terrible hotel. Dirty throughout. Homeless people living in their car in the parking lot. Smells bad everywhere. Lots of deferred maintainence. Sink drained slowly. Toliet flushed with a lingering whiseling sound. This hotel should be torn down.