Moon Palace Jamaica

Moon Palace was a good Jamaica experience. We did The Grand Cancun last year and the Jamaica Moon palace this year. There are many pluses including MOMO tappenayki, chef Colleen was fabulous. Great to see female chefs! The beach is better here than Cancun. Everything is in walking distance, beach, bar, pools, etc no golf carts needed. You can walk off the resort and experience Ocho Rio easily. I recommend it. We are family of 4 , 2 kids 15, 10. Dolphin swim at resort. Great snorkeling trip nearby.

We just got back from a wonderful week at Moon Palace. I was originally very nervous to take the trip to this resort as we normally book Rius and Principe chain resorts. I was very nervous to come to this resort based solely on Facebook reviews and TripAdvisor reviews. I have to say that this resort was everything and more this resort surpassed the negative reviews the food was top notch, and everything, and more anyone that complains that this resort does not have enough cultured authentic food is totally bluffing. The food was absolutely amazing! I’m a sucker for small details the shampoo and conditioner is CHI it sudds and wash is beautifully being that I have long hair. This is something that I can appreciate the towels in the room were extremely white and fluffy. The room came with fully equipped CHI hair straightener, and blow dryer salon quality. This was a very pleasant surprise! I love the app to book any restaurant stays. It was extremely easy to navigate as well as navigating the activities. I absolutely loved the water aerobics and attended every day at 12 o’clock by the pool for the complete week. I have to give a shout out to the two wonderful gentleman who worked the surf wave pool my kids use daily these two gentlemen are absolutely wonderful with the children. My kids lived there for four days learned a lot from them and really appreciated the tips tricks and patience. Don’t forget to tip these two gentlemen as they solely love their job and you can tell by the interaction they have with the kids. I absolutely also loved the ocean. It was extremely clear, clean and enjoyable to swim in opposed to other resorts. I’ve stayed at where it was very rocky and had lots of seaweed. I also enjoyed the Mountain View and seeing the white mist over the local mountain and then having a view of the ocean was quite the treat. the only one thing that I can say, I was not a big fan of was the encapsuled dolphins that you can hear and see daily I don’t agree with encapsulating wildlife in cinderblocks in general and right in front of tourists was a uncomfortable experience

This resort was alright, gift shops were very expensive. A lot of things would ran out for example at the Cafe no tall glasses, no macarons here and not a lot of icecream flavors. Restaurants would also ran out of items. Beach was swimmable calm water. Beware of Jellyfish there’s a lot of people being stung. Drinks was good too, but make sure you ask for liquor in your drink. Because most of the time they don’t put alcohol. Spa was awesome with very good attitude staff. I mentioned that the spa staff had good attitude, because most of the staff aren’t very nice. Also this hotel wasn’t very accommodating to their guests. I saw more than 3 families with different complaints and wasn’t happy with the service. And all wasn’t resolved. I too wasn’t happy with my room and the pricing were not correct on spa services. Online price spa app ($184.00) was different from the paper($189.00) they present to you when they sit you down for more scams of upgrades. A different price at the salon ($200.00) itself. Of course they didn’t honor the lowest price. Charge me $200.00 minus the credit plus the 16% .

Delicious food, Friendly staff (Austin was awesome), very fun resort with lots to do, arcade, playroom, lots of pools, waterslide, cool shows every night including karaoke for kids and adults. Pool side an regular bars everywhere. The best restaurants including hibachi, Italian, Jamaican, buffet, and lots of desserts!

This is a beautiful resort with great pools, beach and a stunning spa. The service is mixed- at times we struggled to find someone to order drinks or food from while lounging at the pool. Most of the time we met friendly and helpful staff who made our experience great! At the beach, Romain provided standout service. He helped us arrange our umbrella so we could lounge in the shade, and stopped by regularly to move it as the sun moved. It was so nice that he saw we wanted to stay out of the sun and made a point of helping us with that!

The swim up bar with Clayon, David, Jayden and Michyeal were amazing! They definitely made our stay soooo much fun and so much better. They need a raise!!!!. Drinks were amazing, vibes were amazing. Everything great l! Defiantly coming back!!