Ramada by Wyndham Odessa Near University of Texas Permian

The room stunk like old cigarettes and dirty smell. Bedspread had cigarette burns. The only lounge chair was really disgusting dirty. I had to throw towels over it so I could sit comfortably. Sink plumbing fell off like it was corroded. Coffee pot didn’t work when I asked for another they brought me a dirty one like if he just pulled from storage. Needless to say I didn’t use it. I won’t be staying there anytime soon.

The whole hotel was dirty as hell. It smelled as soon as you walked in. Our room was disgusting. Nothing was clean, the bathroom door was falling apart, one of the walls in the room had water damage to it and the whole wall would move. We didnt ask for a room change cause everything in the hotel was dirty. We were only there 1 night. Also the hotel has a bar that is part of the amenities when you reserve room. My sister in law and i tried to go to the bar and they wantes to charge for entry even though we were guest at the hotel... hell no.

Property wasn’t the issue. ******* is the issue! After the Property Owner refunded 6 days of my stay, ******* never sent it to me, never reached out to me, and did not have any answers over the 4 times I reach out to them to get answers. As a business owner, I will personally make it my mission and make it known that ******* has the worst customer service out there. I will never book with them again. This happened to me at 3 separate properties, 3 issues, employees left stranded, refusal to send refunds, refusal to work with me. The only common factor was F-ups by *******! BBB going to love this one!

I payed for 2 queen beds and we were giving 2 full size beds and they were to small. The indian restaurant was AMAZING!!!

Breakfast was good. The rooms were dirty. One room was missing a floor lamp which the other room had. There were spots on the bed linens. Worse thing however, was blood stain fingerprints on the door between the adjoining rooms! I wiped it off as it was freaking us out and if we were not so tired I would have asked for another room. When I reported it on checkout the next day, the person at the counter first argued with me that there was nothing and that the room was clean. I should have taken a photo. Only after I insisted he responded that he would notify the property manager and give me a free night next time we stop by. That is never going to happen.

While it is located in a safe area, the amenities are limited, not enough bathroom supplies provided, lights did not work in the room. Old facility.