Domaine Sur les Sarts

Dirty pools and jacuzzi, one was broken. The others claimed by big drunk groups of young people with loud music. Sauna was also dirty. No peace - no rest. Don't recommend if you are looking for some rest. Rooms are OK, but not super clean and loud.

Don’t book through Ardennes-étape. We booked and paid full price and received an email to let us know our reservation was canceled without a clear explanation. They let us know they think it was double booked. We already made reservations in restaurants and for activities during our stay. Still waiting on our refund too. We are very disappointed and wouldn’t recommend to book here.

If you are looking for a place to stay where the staff is friendly and make you feel at ease; where the amenities are, modern, stylish yet full of charms; and where the food is delicious. Look no further. The domaine is the place for you. We visited my mom's surprise, her 80th birthday meal. The meal and the stay left us all with our minds full of beautiful memories. From the word go Geoffrey and the entire team were very accommodating. The gite was spacious and very comfortable. The views were superb, and while we didn't have the time to enjoy the indoor pool and sauna, they looked incredibly inviting. I have visited places allover the world from Asia to US and the Domaine is definitely in a league of its own. The evening meal was tasty, full of flavours and the wine paired brilliantly with each dish. It was very cost effective and a superb culinary experience with local influences. The breakfast was also top-notch with local products. There is really nothing to fault about our stay.. In addition to the location, food, accommodation, amenities, and surroundings, what really made our stay such a memorable one is the service. Again, it's a really excellent job to all! We will be back!!

Geen personeel aanwezig bij receptie Geen borden beschikbaar voor bij het ontbijt Antwoordapparaat staat vol T-zakjes op de kamer maar geen waterkoker Klein binnenzwembad zonder ligzetels Hele nacht lawaai van muziek

Dès notre arrivée, nous avons constaté une série de problèmes graves d’hygiène et de fonctionnement, totalement incompatibles avec les standards attendus pour ce type d’établissement :     •    Urine au sol, urine sur la cuvette des WC, et poil sur la lunette dès notre arrivée,     •    Des toilettes qui ne ferment pas,     •    Une eau tiède rendant la baignoire inutilisable,     •    Un pommeau de douche cassé,     •    Une quantité importante de poussière dans le logement,     •    Un bain à bulles se mettant en marche seul,     •    Du lait fourni périmé depuis 35 jours,     •    Et les lumières des douches communes dans l’espace wellness qui ne fonctionnaient pas, rendant leur utilisation très inconfortable.     •    Ampoules clignotant ou ne function fonctionnant pas dans les chambers. Management inexistant, impossible d’avoir un responsable si ce n’est par mail , pour se faire taxer de menteur. Un scandale, honteux!

Aangenaam om te verblijven, hygiene kan iets beter bv schimmel achter wastafel door een te hoge kraan die alles nat maakt errond. Prachtig domein met veel wellness faciliteiten zowel binnen als buiten. Ondanks het weinige aanwezige personeel zijn ze vriendelijk en behulpzaam.