North Star Hotel Olafsvik

We booked a hotelroom and were allocated a small room in the Guest house without bathroom. No staff. No support. Only a telephone to ring. All common rooms were locked and no place outside the small room to sit. No lobby. In the room there was not even a chair, only two lousy beds. Horrible breakfast wiht very little and bad food. Nothing worked. When I rang a telephone number that was provided to discuss this the person that answered rudely disconnected the call. Keep away from this horrible and expensive place. Hey are ripping you off. Warn your friends.

Reasonably priced hotel/guest house. You have to check in using a code received online. At the time we arrived at around 18:00 the front door was not locked and after dinner it was unlocked either. Clean rooms of reasonably good size. Facilities (shower and bathrooms) are down the corridor, we did not experience any queues, but I doubt the hotel was full at the time we were there. Our room had good harbour view. No TV. The hall downstairs used to be a bar and reception area. It is now left as the reception which it open for guests with reasonably comfortable chairs, but the ambiance is not really friendly, so people do not really use it and it feels deserted. The breakfast was pretty basic, but OK. The staff comes only for the breakfast and for cleaning. The staff was very friendly but did not really speak any English as they are not from Iceland either. Free parking in front of the hotel. The best place for a dinner, I believe, is right opposite the hotel Minus - no place for dinner and even a bar at the hotel.

Pas de possibilité d’accéder à notre chambre , payée et non remboursable . Aucune possibilité de joindre qqn , un numéro qui sonne occupé en permanence . Nous avons attendu 2 heures devant la porte d’entrée en espérant qu’un client sortirait ou rentrerait … personne . Nous avons terminé par louer un autre hébergement car nous n’envisagions pas de passer la nuit dehors . Le lendemain matin il n’y avait toujours personne lors que c’était l’heure du petit déjeuner. Une arnaque et aucun moyen de remboursement. Je déconseille cet établissement . Quelle honte

Questo albergo molto moderno richiede una certa dose di autonomia ed indipendenza da parte degli ospiti : quando si arriva dovreste aver ricevuto una mail con numero di stanza e codice di accesso alla porta della stessa per entrare in quanto la reception è sempre aperta e voi dovrete aprirvi solo la stanza. Purtroppo nella nostra mail c’era solo il codice ma non il numero della camera quindi abbiamo dovuto telefonare dal locale all’entrata dice c’era un telefono oltre alle istruzioni per l’accesso …..un po’ troppo self service per i miei gusti. Comunque superato l’ostacolo la camera all’ultimo piano risulta veramente piccola e bisogna fare attenzione a non sbattere la testa sugli abbassamenti , inoltre non c’è un armadio. Sul piano ci sono due bagni perché le doppie non hanno bagno in camera , solo le triple. Ho assegnato tre come voto per la pulizia della struttura ma è un giudizio generoso che deriva dal fatto che nonostante la prima colazione non fosse citata come compresa ci siamo seduti e l’abbiano fatta senza poi dover pagare alcun sovrapprezzo.