Gästanvändare
30 januari 2025
Had to stay two nights for work and wasn’t going to be spending much time in the hotel so booked a Premier Inn as I knew what I could expect. The room was the carbon-copy Premier Inn standard room; no complaints, but no luxuries. Check in was seamless but no ‘above and beyond’ customer service. For example I had three large motorcycle panniers and my helmet to carry through the key card entry doors and no one offered to help with the luggage. Between the front door and the room I counted five No Smoking signs in total yet each night I could smell someone smoking *****. I guess the detectors aren’t as sensitive as the signs made out. I booked and paid for breakfast each morning at the time of booking and I went to get dinner on the first night. Big mistake. I had received an email to say the restaurant was undergoing refurbishment, asking me to bear with them, even though they were happy to take the same charge from me. It must have been the kitchen equipment that was out for refurbishment and instead they were left with a microwave and a camp stove. Poor microwave pasta dinner and very poor breakfast. Absolutely not worth the same amount as the ‘normal’ Premier Inn with full facilities. Next time I’ll book a room, get what I expect from Premier Inn and go elsewhere for breakfast.
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