Balaia Golf Village

All was extremely well, only works early in the morning for pavement was the wake up, but no other solution, maintenance is compulsory.

Nice apartment and very clean,just need more light around the resort

Falta de manutenção nos apartamentos mantém-se de animista ano, e a indiferença às necessidades básicas e mínimas de uma estabelecimento 4 estrelas por parte dos funcionários é gritante.

Piden 400€ de fianza y te acaban robando perfumes en la habitación.

We stayed this week for a short break at the resort with our family. The reception staff were super efficient, friendly and helpful, we can’t fault their customer service. Likewise, the tennis staff were equally helpful and enthusiastic. However, the rooms were inadequate, we have stayed in hotels and apartments that are aesthetically tired but are not bothered about that, but cleanliness is important to us. The rooms were supposedly cleaned every 2 days. The cleaning consisted of making an unmade bed and replaced towels in just one of the cleaning days only. No toilet rolls were ever refilled. The shower soap dispenser was empty when we arrived and remained so. The floors remained dirty and the dampness was very evident of which we’ve attached pictures . There were electric fires which we used to try and dry the bathroom and remove the damp. The sofas all smelt terrible and the bed clothes were thin and not clean. One of our family rooms were very mouldy and clearly damp (attached). On the morning of we left we went to get coffee at the bistro and after being told no problem , the waiter came back and said there was no milk. No milk anywhere in this large resort? We were given the feeling the breakfast shift was coming to an end and the staff could t be bothered to make coffee. On the whole, the waiting staff looked fed up and couldn’t wait for their shift to end. Im sorry to leave such negative feedback, but there are issues here that need addressing.

Hi. Stayed here for 3 nights over the past weekend. Travelled as a family of 5 adults and had a two bedroom apartment. It was perfect for our needs. One en suite bathroom and a main bathroom. Also a washing machine was available. It's a huge complex and very well maintained. We only went to one of the pools and it was lovely with a nice little bar/ restaurant area. Staff lovely and would certainly stay here again.

Apartment was lovely and spacious also very clean . It was lovely and quiet and pools were great . Close to 2 beaches and some small Shops . Also close to restaurants a short walk. Supplements for small Gym were unnecessary we thought, but it was good it was there . Tennis was quite expensive

So impressed with this place considering how cheap it was! Multiple pools and restaurants in the hotel, lots to do near by with cheap Ubers to the old town *****. Staff were lovely and accommodating, apartment was clean and quiet. It was like a home away from home. Great place to stay for all ages, and have just booked to go back again next year. Highly recommend

Stayed here for a week with my children, Apartment was clean with everything needed. Hotel is big and has a few pools, we did 2 and they were great. Main restaurant we ate in and the food was fab. Unfortunately the Italian restaurant by the pool was awful, the food was inedible, Check in for us was at 5pm and check out was at 10, The new town is a 15 min walk but you can use bolt and it’s cheap enough to get around. No entertainment but not an issue as plenty to do outside the hotel. I would stay here again I just wouldn’t eat at the Italian again.