Oceanus Aparthotel

Avoid This Hotel – Cockroach Infestation & Poor Hygiene! I recently stayed at Aparthotel Oceanus in Olhos D´Água, Albufeira, and my experience was absolutely unacceptable. Upon arrival, I immediately noticed cockroaches in my room. When I reported this to the reception, I received conflicting explanations – first, they claimed it was a rare incident, but later admitted that this specific room has a recurring cockroach infestation. • The next day, I found cockroach nymphs behind my bed, proving this was a long-term problem, not an isolated case. • On the third day, large cockroaches started entering through the ventilation system, making it clear that this is a widespread problem in the hotel’s infrastructure. • When I asked hotel staff and the manager when the last pest control treatment was done, none of them could provide an answer. • I was asking about refund every day from my first evening. At third day finally met manager of hotel who told that I already stayed there, so there will be no refund or apology - its my own fault and cockroaches is something what they cant control. Super sad - no sleep at all. All night stayed with lights on to check if my kid isnt sleeping with cokroach.

Stayed 4 nights in Feb in a studio apartment. Have stayed before and overall it’s a nice clean complex but a little dated / tired in some places. The bathroom in our apartment was terrible the shower tray had a massive crack & had been filled with silicone so it was very bouncy. Leaking sink tap & lots mould. Had to get a shower mat as was concerned it was unsafe. For what paid overall it was great but had we have paid more such as peak season prices then it would have been unacceptable. The complex has recently been repainted and nice new refurbished reception etc. Beds were comfortable think might be new mattresses and room was cleaned & towels changed daily.

One-week package (flight + hotel) with Air Transat from Toronto, transfers included, early October (2024). Late season, beach bathing season officially ends on 10/15, very few people in the water already. The good part: - Very good location, with many restaurants and a nice beach nearby. Two large groceries stores in walking distance. - One-bedroom apartments are large (not a lot of furniture) and kept clean. Yes, the furniture and furnishings are rather on the older side. - Bedroom has two twin beds, no TV. This seems to be the local standard. - TV has many programs in English, from CNN/BBC to American series with Portuguese subtitles. - Outdoor pool is large (especially off-season), with a good selection of drinks/snacks. - Breakfast is repetitive but quite good. EUR 12.60 regular, EUR 8.90 if opting in advance to have it for the whole stay. Solo trip, can't say if mandatory for all guests in a suite. You might find alternatives in the area, but opening later than 8 AM and possibly with a good walk to get there. - Hotel bar has a happy hour 7 to 8 PM, with live shows twice a week. Good drinks, not crowded this time of year (at least before 8 PM). The less good part: - If in the main building (with the reception desk), and facing the (main) street, it gets noisy from traffic. And extra in the evening: loud music from a restaurant across the street - live shows (ended usually before 9:30 PM). Overall it's a very good choice (and less expensive than all other Transat options), I'd visit again - trying to get a less noisy room. Happy travels!