Gästanvändare
23 december 2024
First, let me say that my family has always loved Big Cedar, and we will probably try again in the less busy months. That being said, there is a major issue with the staff and the Christmas experience we were trying to give our kids. If you have small kids, you could likely shield them from this negative atmosphere, but this trip was very different than years past. We were greatly considering becoming members with Blue Green and I'm so glad we declined until things get better. There were great moments, but again, this year was just odd. The cabin we stayed in was dirty. The staff at both eateries seemed miserable and tired of people. At Fun Mountain, an on-site arcade, we had a spectacular time. My 3yo and I got beer spilled on us because a man wanted to stumble over my 7yo, likely drunk. While cleaning up my toddler, a worker remarked "Can you move. I'm waiting on you." Trying to finish off with a bang, we waited in line so my two older children could play laser tag. The attendant let a group of 10 adults cut us and fill up the arena, telling us we have to wait another 15 minutes. I tried to get our money back but all sales are final. My phone had poor signal, so I couldn't use our app to call a shuttle. The staff also said they couldn't call one for us. We walked back, finally making it to the main buildings (there are no walk-paths from Fun Mountain). Big Cedar has been our Christmas vacation for the past few years, and I think we will try somewhere new in 2025.
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