Les Hauts de Loire Relais & Châteaux

Our bucket-list vacation to the Loire valley was even more special with our stay at Les Hauts De Loire. My husband and I stayed in a Prestige Suite in the carriage house. The room was extremely comfortable, luxurious, and large, with a seating area, desk, and a wonderful balcony large enough for a table and two chairs. We spent every evening on our balcony enjoying the picturesque views of the French countryside along with a glass of fabulous French wine. Our bathroom was huge with separate tub, shower, and toilet areas as well as a double sink vanity and heated towel rack. Our room and the hotel were immaculately clean. All hotel staff were friendly and welcoming and very accommodating to any of our requests. The hotel’s grounds are lovely, quiet, and peaceful with many paths through the woods to explore on foot or on a bike, which we quite enjoyed. The breakfast buffet was excellent with an abundance of delectable food items. We enjoyed our daily breakfast in beautiful rooms with flower arrangements, lovely place settings and views of the grounds. The hotel was the perfect location for visiting the amazing châteaux, gardens, and wineries in the eastern Loire valley. It was wonderful to relax in this serene hotel at the end of each sightseeing day. My only suggestion would be for the hotel to get better bikes and house them inside, so they are not so rough to ride. Other than that, our entire stay was absolute perfection, and I would highly recommend this hotel.

The reception staff are welcoming and helpful.  However, our room was small and cramped and noisy from the room above.  The shutters and curtains failed to block out the outside light. The dinner service was not exceptional. Contrary to customary service at exclusive French restaurants, we were surprised that the bistro server wrote in “tip” on the dinner check.  Overall the stay was a marginal experience.  We decided to leave a day early and would not return. Not up to five star standards.

First the hotel - the grounds are beautifully maintained and cared for. The room was perfect - mine was in the pavilion overlooking the castle and the grounds which was absolute pleasure to wake up to. The staff was super friendly, always helpful, would pick you up at the station even at the last minute notice. Oh, and I had the best massage in the spa! The only let down was the steam room was out of order but it didn’t spoil my stay. Do order marinated pork at the Bistro - it’s not be missed, I still crave it..

I had been here 40 years ago. It is still better. Wonderful park, great original manor house and a new wing with huge suites make the experience perfect. Great location for loire valley exploration. We had a huge suite in the carriage house. Originally we were assigned suite 6 in the main house but it had a very small salon, so I do not recommend it. For suites in the main house reserve Prestige Suites. The bistro restaurant is nice but noisy. Food is ok The main gourmet restaurant is superb. A feast for the eyes and taste. WiFi works very well Small SPA and large outsize swimming pool

On the 15th May, 2024 we stayed at the Les Hauts de Loire (@h8collection) -part of the H8 Collection (@leshautsdeloire)- in Veuzain-sur Loire. During our stay our hotel room was broken into and we were robbed. At first the hotel refused to believe us and insisted on searching our car and the room for the items and then going through the security footage of our arrival before taking us seriously and finally investigating the matter. After many hours wasted, security footage showed that a man freely entered the hotel grounds through an unsecured gate next to the public road. He then entered the hotel while no one was at reception. The police and the hotel manager determined that he then entered the unlocked office of the manager and used a key to enter our hotel room and steal many valuable items. The manager admitted this openly to the police. The thief can be seen walking out with all of our items past several staff unchallenged. We lost our credit cards, passports and a number of luxury items that totaled over 24,000 euros. We had to rush back to Paris to get new passports, cancel all of our cards. Under French Civil Code this means the hotel was clearly negligent and therefore liable for our losses. However, the hotel’s response was pathetic. The H8 Collection @h8collection has refused to provide full compensation for our losses and instead hid behind their insurance company to deny our claim despite us spending considerable time providing proof of ownership and evidence of our losses. This was all ignored and the hotel insisted on receipts for items purchased more than 10 years ago - an impossible task that they knew would allow them to deny compensation. Afterwards the Director of H8 Collection stopped replying to our emails and ghosted us. We were left with no choice but to sue. To anyone reading this, DO NOT stay at any H8 Collection Hotel @h8collection or resort. Avoid H8 Collection @h8collection entirely. They simply do not care about their guests. While H8 Collection @h8collection, claims to be a high-end establishment, it is nothing of the sort. Security is lax, management is poor and treatment of its customers is terrible. @h8collection #experienceh8 #leshautsdeloire @leshautsdeloire #h8collection #loirevalley #michelinguide

A lovely hotel in a wonderful setting not too far from Onzain and Blois. Our room was large, with modernized bath and exquisite service. the food was incomparable, well prepared from a varied menu. A great get away, whether on bicycles or in an auto. Not much around, and restaurant is closed Mondays.