Van der Valk Hotel Oostzaan - Amsterdam

super!

Goed, alleen kamer zaten nog haren in

is has to be hands down the MOST DISGUSTING / DIRTY \ hotel I have had the unpleasure of staying in. May I add I fly around the world & always stay in 4-5 star hotels at bare min I expect them to be clean. Well I had the shock of my life & have since this visit been so mentally scared I can’t rebook any trips atm due to the stress this has caused me! I was actually HORRIFIED to find body stains ALL over my mattress & bed yes the bed they expect you as a paying guest to sleep on ! Then I discovered 2 inches thick of dirty dust under the bed (clearly never been cleaned in YEARS) then to add insult to injury there was USED dirty tissues & socks under the bed like it made me feel physically ill I wouldn’t except this in a 1 start hotel let alone 4 ! I will be sending my photos & complaints to the people who rate these hotels & ask them to come & recheck them ! They should be closed never mind anything eles this is MAJOR HEALTH & safety problem like we are talking about people’s body fluids & so on how more DISGUSTING can you get. Next problem was they must of thought let’s kill our paying guest as you your staff member clearly was not bothered about a dangerous bike which I was given to rent which turned out it had no breaks (they both completely failed on me after not long of riding out) these bikes are fast as well being electric so it’s super dangerous ! & when I told the staff once I got back he wasn’t even in the slightest bothered or concerned he was NOT going to get it Checked / fixed he would of happily just gave that bike back out to someone ! I had to make him report it & come & see the breaks for himself before he finally said Il get it checked ! This is the best part people so When I complained to the hotel managers about the DISTURBING state of my room you won’t believe what their response was . This will not be pleasant to sleep on I’m in shock after complaining & explaining I was a loyal guest who has actually stayed with them before you would think they would of offered me a full refund no problems they didn’t want to offer me NOTHING at all they barely even said sorry after such a shocking discovery please avoid & if you do stay there don’t take the sheet off the bed you just might regret it