OYO 8923 Kemp's Cave

I had planned my travelling to Ooty with great expectations about the place and our stay in Kemp's Cave. After discussing with the hotel persons over phone and chat, we decided to stay there. We took a cottage since all rooms were booked already. The cottage was 100 meters downhill and here I want to mention that I traveled with my aged parents and my two children (one is a 16month old). We reached at around 3:30pm on 29th April and nothing was ready. The rooms were stinking damp, one of the walls were wet and water dripping from the cracks. When we asked them they said we will provide extra blanket, that room was so call that you can store raw meat. Also they no basic amenities in any of the room. We had to call several time to get tea cups. When we complained then they misbehaved. My parents and kids were shivering and we had to change the hotel at night. The lunch which we ordered before reaching Ooty was severed cold.