Hotel Lakeview

If I could give zero stars, I absolutely would. Hotel Lakeview was one of the worst stays I’ve ever experienced. 1. Extra Charges for Basic Amenities They charge separately for heaters and wood fires—things you’d expect to be included in a cold place like Ooty. It feels like they’re trying to squeeze money out of you at every opportunity. 2. Misleading Photos The pictures online are completely different from reality. What you get is a far cry from what’s shown—old, worn-out rooms with none of the charm or cleanliness portrayed in their listings. 3. Extremely Poor Service We asked for blankets and waited for two hours with nothing delivered. Eventually, we had to walk to the reception late at night and firmly demand them before anything was done. The staff were indifferent and clearly not trained to handle guests properly. 4. Unhygienic and Unacceptable Behavior The most shocking part? A *** urinated right in front of our room. When we informed the staff, they just gave a half-hearted apology and said they'd handle it in the morning. Nothing was done. No cleaning, no sanitation—just complete negligence. This place doesn’t care about guest comfort, hygiene, or service. Save your time, money, and sanity—look elsewhere.

This was hands down one of the worst hotel experiences I’ve ever had, and I wouldn’t recommend this place to my worst enemy. 1. Everything Costs Extra Need a heater? That’s extra. Want a wood fire to stay warm in freezing temperatures? Also extra. They’ll nickel-and-dime you for basic necessities that should already be included. Total money trap. 2. False Advertising What you see in the pictures is not what you get. The rooms are outdated, poorly maintained, and look nothing like the polished images they use to lure you in. It feels like bait-and-switch at its finest. 3. Zero Service Standards We asked for blankets. Waited over 2 hours. Nothing. Had to walk all the way to reception late at night and demand them before anyone moved a finger. Their response? Cold, careless, and completely unprofessional. 4. Shocking Levels of Negligence A *** urinated right outside our room. We reported it, and the staff acted like they cared. Said they’d handle it in the morning—then did absolutely nothing. No cleanup, no sanitation, just ignored like it never happened. Utter disregard for basic hygiene and guest experience. Hotel Lakeview is a disaster. Poor service, false promises, and a complete lack of responsibility. Avoid this place unless you’re okay with being ignored, overcharged, and treated like a nuisance instead of a guest.

The ambience was amazing and the service was excellent but sadly the rooms must be upgraded and be more user friendly for the senior citizens and disabled other than than all is good.Blankets are thin for the cold weather and the heater system must be improved

The hotel was extremely dirty, there are stains on the walls, curtains, glass for has not been cleaned either and the bed did not have enough blankets. They charge extra for heater in the room and for wood even though they charge extra for rooms with a fireplace. Hot water is only available after 45minutes of turning on the heater. Nothing was remotely like the pictures. Do not stay there.

Location served our purpose. The hotel was average. Had hot water when needed. Wifi was also decent. The only concern they work upon is the bedding and upholstery. The covers including pillows had multiple stains. The blanket was clean either. It was cold and there is no heater, so we had to use it either ways. Staff was pleasant and helpful. Thank you

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful staff. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.