Sinclairs Retreat Ooty

Food service was way good and amazing staff was helpfull in food service had great experience with Family in terms of food wise also they have a Ala carte option of food terms the View was Amazing the location its great its excellent Staff name:Rakesh,Sahdev,Tudu And Khan

Hotel was so excellent and staff was amazing like mr.rakesh and khan chef shukumar was so humble and kind i really enjoy a lot and we definitely recommend others and rooms are so neat and clean food was amazing hie they presented infront of us so phenomenal they doing.

The hotel view was very good and gives a elegant look but few things I must mention here. 1. This hotel don't have any Bengali food option in their menu though the receptionist Sumit Mullick claimed that when I called him and confirmed multiple times after that. 2. Hotel staffs are little arrogant. 3. The towels and bed sheets were not properly cleaned though they charge a lot for that. 4.Food options are very limited. 5. Not value for money. There are lots of hotel who provide better facilities in less amount. 6. Rooms are little smaller that what we expected. 7. There were no one to take care kids in the play area when we visited.

Hotel location is too good. At the top of Ooty. Hotel service and staff is too good. But they should maintain amenities. Some of the amenities are broken. Playing area equipments for child's are broken. In breakfast there is limited items. Road upto hotel is like off Roading. It also to be maintained.

We booked for a room with good view , but , The front desk gave us a forest view room' after taking an advance of 10000 rupees, and they are very adamant for changing the rooms.kept on ppsponding the change of roo. And finally I checked out at the end of 1 day .They are Only money lover's , trying to show that rooms are full..Many rooms were empty but they are preserving that for other newcomers in weekend.Dont go to this hotel for this budget

The all staff are very polite and humble and food was awesome and and view was soo awesome rooms are neat and clean all things are very good and service by mr.rakesh and Tudu Khan all are very phenomenal in there work. Will definitely visit . Thanks