Sterling Ooty Fern Hill

Good location and amenities. service is awesome. The buildings are a bit old, but maintained well

The resort is 5 star property and is well maintained. Location and food is excellent

Ed and mattress not comfortable breakfast ok l staff friendly behavior, can fair ok parking lot …, etc

Bathrooms are unhygienic. Needs massive upgradation.

Excellent stay and service

Big property. Lot of greenery. It's not 5-star property. Opted valley view 1 BR configuration. View was awesome from the balcony of the room. Keep your expectations low. Bathroom are very small. Geyser takes 25-30 mins to heat the water. As per the hotel staff, central geysers are not allowed but they can use big geysers. Food was average. Approaching road to hotel specially last 500mts is very narrow. We stuck for almost 30-40 mins. Room price fluctuates around 4k from base price. Plan to book the hotel in advance and if possible then opt with Breakfast & dinner. Ooty city is around 30-40 mins away from the hotel. I will review about the restaurants in Ooty separately. Overall stay was good. Feedback to the hotel: Please improve your service to guests. We were not offered welcome drink. Kettle in the room was very dirty. No towels in bathroom. Though it was provided on request. No discount on F&B. If you're booking from third party app and if they mention in description then make sure to get it printed on the voucher. Operation & restaurant Manager won't even tell you that it's ok we will give you (for e.g 10-15%) discount on F&B. It's ok if it's not mentioned. I have shown them that discount is mentioned on their website during booking but on the voucher it was not mentioned. Anyways i did not stressed too much on this. I am attaching the property pictures which I took during my stay there. Hope this review helps other.