Fortune Resort Sullivan Court, Ooty - Member ITC's Hotel Group

This was our second time staying here but not so pleasant this time Food was average And some of the staffs didn’t pay attention to the room issues like flash not working in morning ; requesting to have breakfast during waiting time ( which looked liked a good gesture coz breakfast time was almost over and why to waste food but later asking to pay ( which should had been informed priorly ) Common washroom area not cleaned

Mr Ranjan Monica Felicia Vijay Anand Chef thank you for such a memorable birthday celebration for my wife Pallavi birthday on 16 Sept 2024 We are so touched thankful for the wonderful time we had at fortune Sullivan itc hotel thanks to you guys

Hi there, I just wanted to say that I had a lovely stay at your hotel for 3 days. The staff at the reception was excellent, the food was tasty, and the service was quick. Special thanks to Mr. Dinesh for help during my stay. the location of your hotel very convenient for accessing various places. The reception staff was helpful in arranging a local tour for me, and the security guard seemed very attentive. Additionally, Mr. Pradip from the booking sector provided excellent assistance and even offered me a better rate for extending my stay. Thank you for the great service! See you soon I suggest that increasing kids activities at the hotel could encourage guests to extend their stays. Adding more fun game options for children could make their time here even more enjoyable. Looking forward to seeing some exciting changes!

Excellent breakfast and great hospitality by Chef Raja and entire staff. Beautiful location , clean rooms, well maintained property by ITC. Evening Bon Fire , Pool, great spa, evening complimentary hi tea , table tennis. Reception staff Ms Monica and team were very helpful

We are senior citizens over 64 years from Gujarat I came to Ooty to celebrate my wife birthday on 16 th September 2024 Monica guest relations Vijsy Anand Felicia Hotel Sullivan Fortune ITC Ooty Thanks so much for this wonderful holiday celebration we had We are sad to leave your hotel Everyone was so warm friendly loving we celebrated Pallavi birthday in style Lovely Jain food Jain fruit cake was prepared for us ITC team toasted us with alcohol free soda Lovely memories. They left us with We have decided now every year we are going to celebrate her birthday in a ITC property only , I am first time culinary ITC member it is the best hotel membership card Gives best value for money , Am going to recommend to all my friends to only enjoy ITC hospitality , Please ITC team keep up the warm tradition of treating your guests as family members , From the bottom of our hearts my wife and I thank you for this lovely amazing hospitality memory we shall never forget this birthday celebration holiday of ours Very Warm regards Padmak Pallavi shah Vadodara

My stay was Fabulous . I seriously appreciate the Hospitality . I love the concept of comlimentary evening tea. Love Staff hospitality specially security incharge ILANGO very nice person. Overall my stay was awesome love the property and location . Looking forward to visit again Thank you so much ❤️

Nice and comfortable stay, grand and gala breakfast ***** with superb room clearing activities. There is good service and horse riding was also seen. The food at pavilion restaurant was also superb. This property is near to city centre which is a boon to this place as we can easily complete the shopping and site seeing.

Stayed during the long weekend. Jotel was packed but Superb Experience. Courteous staff. Clean rooms. Buffet Experience for Breakfast and dinner was good with lot of choices.. very close to Rose garden. Hotel has a vintage feel. Only negative aspect was rooms didn't have a balcony (has a large window though).

Nice cozy property with warm and ever attentive staff. Special thanks to Mr Ilangovan (Security incharge) for taking good care of us during the late night walks and keeping us updated on Ooty and it's weather. Ex-military *** with a gentle smile ensured that the entire family had a nice stay.