Ul. Maršala Tita 124/3, Opatija, Primorje-Gorski Kotar County, 51410, CroatiaVisa hotellinformation
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Gästrecensioner
4.4/5
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51 recension
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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.4
Service4.4
Renlighet4.4
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GRAHAM C
Bodde på aug. 2024
Familj
5.0/5
Enastående
Publicerades 15 aug. 2024
A lovely hotel in a great central position that incorporates the grandeur of the past with a modern twist. The hotel's dining room and lounge are superb examples of this with their beautiful chandeliers and elegant ceilings. The best breakfast I have had is served here with endless options whether hot or cold. The choice is enormous including the prosecco !! Staff were professional, helpful and charming. Rooms were large and comfortable with all essentials and the beds ensured a good night's sleep. Bathroom area, especially the shower, and toiletries are very good. The modern outside seating area with its ice cream parlour, patisserie and waiter service was an excellent addition and a lovely location to unwind at the end of the day and watch the world (or more precise watch Opatija) go by. Thoroughly recommend.
Översätt
Svar från boendet: Dear Mr Graham, Thank you for your review. We are delighted that you had an awesome stay. We value our guest's opinion and would like to thank you for sharing your impressions. The whole team hopes to welcome you back. With very best wishes,
Suzana T
Bodde på juni 2024
Familj
5.0/5
Enastående
Publicerades 28 juni 2024
Amazing! We loved everything. Stuff are so polite and kind. Rooms are spacious and clean. Food is great. We love it! Location is the best. Overall we will back again definitely. After Heritage we stay at Valamar and we felt so disappointed because we had best service in Heritage ever
Översätt
Svar från boendet: Dear Mrs. Suzana, Thank you for your amazing feedback. We are thrilled to hear you loved everything about your stay, especially our polite staff, spacious and clean rooms, great food, and prime location. Your kind words mean a lot to us. We’re sorry to hear about your experience elsewhere, but we’re delighted to know that we provided you with the best service. We look forward to welcoming you back to Heritage Hotel Imperial soon. Best regards, Heritage Hotel Imperial team
MrEcosse
Bodde på sep. 2024
Par
5.0/5
Enastående
Publicerades 3 sep. 2024
Great value stay. Breakfast was excellent and the evening meal buffet was very good. Rooms are modern, clean, and comfortable. Some public areas are showing a bit of wear. The staff are very friendly and helpful. It has a great location in the centre of town. No pool.
Översätt
Svar från boendet: Dear guest, Thank you for your review. We are delighted that you had an awesome stay. We value our guest's opinion and would like to thank you for sharing your impressions. The whole team hopes to welcome you back. With very best wishes,
revitalise
Bodde på juni 2024
Par
5.0/5
Enastående
Publicerades 10 juni 2024
We were impressed by the architecture of this grand 19th century hotel in the heart of Opatija. There is a great feeling of space throughout. Our room was located at the side, quiet, with a view over the hills behind the town and a partial sea view. It was large, well furnished in a contemporary style, with very good beds. The bathroom was fine too, with large shower and twin hand basins. Breakfast, served in the elegant former ballroom (I think), was exceptional. A wide range of tasty food, well presented. Full marks! Hotel staff were very friendly and helpful throughout. The hotel lacks a garden and pool but has a pleasant cafe/bar terrace
Översätt
Svar från boendet: Dear Guest, Thank you for your wonderful review. We are delighted that you enjoyed your stay and appreciated the architecture of our grand 19th-century hotel. It's great to hear that your room was comfortable, well-furnished, and offered a partial sea view. We are thrilled that you found our breakfast exceptional and enjoyed the ambiance of our elegant dining area. Your kind words about our friendly and helpful staff are much appreciated. While we do not have a garden or pool, we are glad you enjoyed our cafe/bar terrace. We hope to welcome you back to our hotel in the heart of Opatija soon. Best regards, Heritage Hotel Imperial team
Donna O
Bodde på maj 2024
Par
3.0/5
Publicerades 7 maj 2024
The rooms are dated with limited light and plugs, the king bed is 2 single beds put together. We were sitting on patio after having a couple of beer we needed something to eat and even though they have a menu there is no food. We left to eat and then came back to sit and have a game of cards. At that time we didn’t want anything to drink and were told we had to leave enough it is part of the hotel and the patio was empty. Later the cafe manager Tin came to apologize but the damage had been done by his staff. There is no where to relax in this hotel except your room. We went to the spa and the tubs were lukewarm warm with no railing to get in or out. It’s amazing how one person can make your stay questionable!
Översätt
Svar från boendet: Dear Mrs. Donna, We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is incredibly important to us, and we assure you that we are taking immediate steps to address the issues you've raised. We apologize for the inconvenience regarding the room amenities, dining options, and patio service. Rest assured, we will work diligently to ensure a more enjoyable stay for all our guests in the future. We appreciate your patience and hope to have the opportunity to welcome you back for a much-improved experience. Regards, Heritage Hotel Imperial team
spwaite
Bodde på apr. 2024
Par
3.0/5
Publicerades 23 apr. 2024
We found all of the employees friendly and helpful. The hotel rooms, although very old, have been recently renovated and are stunning. The dining room with its 25-30 ft tall ceilings was grand. My favorite hotel on this tour
Översätt
Svar från boendet: Dear guest, Thank you for your kind words. We're delighted to hear that you found our staff to be friendly and helpful during your stay. It's wonderful to know that you appreciated the recent renovations to our hotel rooms and found them stunning, despite their age. We're also pleased that you enjoyed the grandeur of our dining room with its tall ceilings. We're honored to be your favorite hotel on this tour, and we hope to have the pleasure of welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Regards, Heritage Hotel Imperial team
PetraStojnic
Bodde på apr. 2024
Par
5.0/5
Enastående
Publicerades 14 apr. 2024
I'm very gratefull that I could spend romantic weekend with my husband in Heritage Hotel Imperial because everything was so perfect and we really manage to get away from busy daily life and just relax and enjoy! Staff: everyone was very polite, but not in a way that they were pretending but they are all trully nice people. They care that everything is perfectly arranged, so that guests can relax and enjoy without worries. Room and bathroom: clean, big, cozy, great mattress and many pillows. Food: nobody can stay hungry in this hotel! Big selection of tasty continental and meditteranean dishes. Spa: thank You Katarina for Your kindness and thank You Tomislav for best massages ever! Great space with whirpools, saunas and large area to relax. Parking is behind the hotel, Lungomare promenade starts one minute from the hotel, everything is in walking distance, stores, pharmacy etc. Also Imperial caffee in front of the hotel has beautiful terrace and great coffee and cocktails. Hope we'll come back again!
Översätt
Svar från boendet: Dear Mrs. Stojnić, Thank you for your wonderful feedback. We're thrilled you and your husband enjoyed a perfect romantic getaway at Heritage Hotel Imperial. It's fantastic to hear that our staff's genuine kindness and attention to detail made your stay memorable. We're delighted you found everything clean, spacious, and comfortable, and enjoyed the delicious dishes in our restaurant. Our spa team will be happy to hear your kind words. With our convenient location and nearby amenities, we hope to welcome you back again soon. Regards, Heritage Hotel Imperial team
Gästanvändare
Bodde på aug. 2023
Par
5.0/5
Enastående
Publicerades 5 aug. 2023
This was my first stay in hotel Imperial for non-business purposes, and overall I can say we were indeed very satisfied, and would gladly come again. This is indeed an old hotel, so it has it charm of former times, but was (recently) throughout refurbished and its up to the modern standards. It’s essentially a modern hotel in an old skin. Not necessarily everyone’s cup of tea, but we liked it. Location doesn’t get any more central, which as a result means you will hear some street noise, but that’s is to be expected. Service was just outstanding, everyone was very polite and more then helpful. Up to a level that after a few days you feel almost as at home. Breakfast is perfect, nothing more can be desired. Dinner is ok (we had a half board), it’s not a Michelin star quality, and there is some room for improvement, but there is a lot of variety and is certainly a good value for the money. Would take it again. Parking is a bit of a hassle as location is central, and cost extra 25Euro per day, which is the same as the costs of parking on Opatija public grounds, but just plan this and call hotel in advance. To sum up, this a great hotel in centaur of Opatija, and we are planning to come again, primarily because of excellent personal that makes us feel like home.
Översätt
Svar från boendet: Dear DALMATA21, Thank you so much for the wonderful words you provide us, as well as the excellent rate your our staff and services. It was our great pleasure to have you wits us. We hope your next visit will occur soon. Kind regards, Heritage Hotel Imperial Team
Zora H
Bodde på okt. 2023
Familj
5.0/5
Enastående
Publicerades 20 okt. 2023
We had an amazing stay at the Imperial Hotel in Opatija last month. The room was large, luxurious, and comfortable, and the staff was especially welcoming. We particularly loved Arnel, who was one of our wonderful waiters during the buffet breakfasts and dinners (where the food was amazing, by the way). Arnel was incredibly kind and considerate about our every need, and was very attentive to detail. He was clearly a very hard worker, and we saw how he worked well under pressure and even with a large number of guests in the dining room. He never forgot an order and was very prompt in everything he did. Definitely a trip we will never forget!
Översätt
Svar från boendet: Dear Zara, Thank you for your wonderful review. We're thrilled you had an amazing stay at the Heritage Hotel Imperial. Arnel and our team truly appreciate your kind words. We hope to host you again soon for another unforgettable trip. Best regards, Heritage Hotel Imperial Team
Gästanvändare
Bodde på sep. 2023
Annat
5.0/5
Enastående
Publicerades 2 sep. 2023
Hi Folks. I just had the pleasure of staying at this lovely hotel for 7 nights on a work trip. I was pleasantly surprised to say the least. Don’t let the shabby public areas fool you as the room I had was newly renovated and very comfortable to spend a week in. The building itself is a lovely heritage building and one of the nicest in Opatija. I was lucky enough to have a superior seaside room on the second floor. The room was spacious and well appointed with a comfortable bed. The bathroom while a little on the small side, was also well appointed with fantastic bath amenities provided. I had a little bar fridge which enabled me to keep some drinks and milk cold throughout my stay. The room was kept spotlessly clean by the housekeeping staff. I had a couple of batches of laundry done and the lady who brought it back to my room was keen to hang everything for me and to lay everything else out on the bed. This was a lovely touch. I had a little terrace with a table and chairs and managed to find a little time here and there to sit and admire the beautiful view. I expext that rooms on the higher floors would have an even better view. The only criticism I have of the room is the outward swinging entrance door. This meant there were no extra locks and it left me feeling a little unsecure and perhaps, insecure as a result. I'm used to being able to double or perhaps even tiple lock a hotel room door. In this case there was only the wobbly main door handle to keep the door locked. The biggest highlight for me each morning was the spectacular breakfast buffet. Truly, one of the best I’ve seen anywhere. They even had sparkling wine you could help yourself to and also two types of vodka to make your own Bloody Mary if you chose to. Amazing. The quality and variety of the food was phenomenal and easily one of the biggest breakfast buffets I've experienced. Breakfast was really something to look forward to and was a visual feast each day as it was so beautifully presented. The buffets in the evening were no less spectacular also with amazing variety and quality. You can easily see the effort that’s put into these buffets. The catering staff are to be congratulated. The hotel also has a terrace garden/bar out the front and we made use of this in the evening to have a cocktail after a hard day’s work. The hotel's location is excellent and is right in the middle of town with ample shops and restuarants in the surrounding area. Another highlight for me was being able to walk across the street and swim in the Adriatic. All in all I’d happily recommend this hotel and look forward to an opportunity to stay here again.
Översätt
Gästanvändare
Bodde på aug. 2023
Par
5.0/5
Enastående
Publicerades 22 aug. 2023
It was our third stay in this hotel in the last three years, I believe that fact speaks for itself. Great breakfast and superb dinner. Huge rooms and great service. The spa was also nice. It is pretty much 5 stars hotel if you ask me. The only problem is the parking which is expensive but that is the situation in Opatija unfortunately. Imperial Cafe is beautiful, one of the most beautiful cafes I have ever visited.
Översätt
Gästanvändare
Bodde på aug. 2023
Annat
5.0/5
Enastående
Publicerades 18 aug. 2023
Awesome hotel with a friendly staff, beautiful hotel and great breakfast and dinner. We will be back next time we are in Croatia. The hotel is very beautiful with a heritage. Parking service is good and there is a lot of nice beaches around the hotel just 1 min walk.
Översätt
Svar från boendet: Dear Guest, We appreciate the time you took to share your positive impressions with us. Thank you for complimenting our staff, breakfast and dinner options and parking possibilities that we offer. It would be our great pleasure to host you again. Kind regards, Heritage Hotel Imperial Team
Gästanvändare
Bodde på juni 2023
Annat
5.0/5
Enastående
Publicerades 1 juni 2023
I was on a transfer from Venice to Split and stayed in Opatija at the Hotel Imperial for 2 nights and it was wonderful. The location was great just across from the water and local shops and restaurants. Marina at the concierge desk was super helpful in providing restaurant recommendations and helping with my spa treatments, and she even shared with me some basic words in Croatian including Hvala! The dinner buffet was extensive with lots of options as is the breakfast buffet.
Översätt
Svar från boendet: Dear Deborah, It was our pleasure to have you with us. Thank you so much for sharing your impressions after staying at Heritage Hotel Imperial. We are glad that our staff met your expectations, especially Marina, who is always at guests disposal. Thank you for the compliments regarding our breakfast offer, wellness service and the hotel location as well. It would be great to have you again with us. Hvala! Heritage Hotel Imperial Team
Gästanvändare
Bodde på maj 2023
Annat
5.0/5
Enastående
Publicerades 31 maj 2023
I had a wonderful experience at Heritage Hotel Imperial in Opatija. Although I only dined in the outdoor area for dessert and drinks, it left a lasting impression. The waiter, Stefan, provided friendly and professional service throughout. The dessert selection was outstanding, and the drinks were well-prepared. The hotel's clean facilities and the overall ambiance made it one of my favorite places in Opatija. I highly recommend visiting Heritage Hotel Imperial for a delightful dining experience.
Översätt
Svar från boendet: Dear hay_cork, Thank you for your loyalty and for sharing a feedback on your experience. We are happy to hear that you are a fan of our Heritage Hotel Imperial. What we are proud the most is the team that we have in our hotel, thank you for noticing that. It s nice to read that you enjoyed our Cafe Imperial and its offer. Looking forward to seeing you again at our hotel and Cafe as well. Best regards, Heritage Hotel Imperial Team
Gästanvändare
Bodde på apr. 2023
Annat
5.0/5
Enastående
Publicerades 4 apr. 2023
Perfect hotel, in the centre, with best service and very nice staff. Plan to stay here in summer for longer, now only had chance to spend here 2 days, but the food, spa, gym, rooms and service are top.
Översätt
Svar från boendet: Thank you for taking the time to share your honest impressions with us. We are glad you enjoyed the location of our hotel, our services. Thank you for the compliments for our team. We are looking forward to your next stay. Regards, Heritage Hotel Imperial