The Jolly Sailor, Orford

We stayed for 1 night and then 4 nights shortly after, while visiting the Aldeburgh Festival. The pub is a very old one, with lots of character to the building, but of course that means the doors and corridors can be quite snug in places. The first night we were in Seafarers room, which is very small with nowhere to put clothes - avoid that one. The rest of the stay was in Loch Long, which was much better. Overall, the décor was a bit tired, and the servicing of the rooms a little patchy (they are used to one night stays, so 4 nights was unusual for them). Wifi was OK on speed, but rather flaky on connections. At the back, they have a large patio area covered by a big awning and a decent garden area - an excellent place to meet friends and relax. Breakfasts were substantial, but not sophisticated cooking. We only dined in on one night. Two of their better dishes were sold out, which was unfortunate. What we had was average pub food, but one dish was definitely weak. The staff were, without exception, extremity friendly and helpful - a pleasure to behold. Overall, a decent place to stay for our purposes, but with its flaws, albeit minor

Two of us had the double beef burgers which were very thin and over cooked and burnt on the edges. I was expecting fuller burgers and cooked to perfection at a price of £18 95.! The staff were very pleasant and friendly. It was a nice evening out except for thr burgers.

great place.Only downside was bath instead of shower

Cold! The room was small and poky, which for an old building is perhaps to be expected. Bed was comfy, bathroom was ok (bath only, no shower). Biggest problem was the cold - I was there in November and it was very cold outside, trouble was it was very cold in the room too, uncomfortably so. I was the only guest, there was one radiator in the room and one in the bathroom but both were woefully inadequate. Insulation is a challenge in old buildings I'm sure but more heat is needed, maybe an electric heater or similar as it really was bloody cold. Downstairs in the bar it was OK, with a log fire in the evenings. Staff were friendly and helpful, and the food was fine.

Customer Satisfaction Property a little tired but very comfortable and clean.Chef excellent.Obliged with eatly breakfast and could not have been more helpful. A great advertisement for venue.

Booked all four rooms with friends. Hannah (manager) & Emma (breakfast) were helpful, efficient & attentive. However rooms are baths only, some without hand shower and on our 2nd day there was no hot water in the building so couldn’t even have a bath. Complained to Paul (duty manager) who did nothing after saying he would sort some sort of compensation and then disappeared when we went to check out. It was a very hot weekend so not having a bath was most inconvenient. The hot water was fixed but too late for us as we had already dressed and packed for check out. Had breakfast both mornings and dinner on Friday night which were all very good.