Days Inn by Wyndham Osage Beach Lake of the Ozarks

Didn’t see no bugs, the room was really clean. Super close to the lake no super far drives. I recommend

The room was terrible. The bed was coming apart. You could see the box spring. The mattress was stained. The blankets had three big tears in it. The bathroom smelled like mold. You could see mold on the bottom of the door. We complained to the staff. We were constantly told we had to talk to the manager of the hotel. And continently he was not there. The staff told me to come back later at noon. When I returned he said the manager was still not there. Then he gave me a number to the supervisor. I called the number and the guy was at the hotel. But I was told no supervisor or manager was on the cite. I explained to the supervisor about my room I even showed him and to agreed that we should not have been in that room. He said he would give me a refund. He will speak with the manager and give me a call the next day. I did not receive a call. I waited about two days then can called. Again the staff stated no supervisor was at the hotel I would have to call back. Then a couple days later my sister found a number the supervisor gave us and called that number. He answered and again stated I will receive a refund but not the full amount I would receive $110 because we stayed at the hotel. I haven’t received anything. At this point want a full refund due all the hassle I had to go through. All the lies I have been told. All times I had to keep calling about the inconvenience that was caused to me. I have never experienced anything like this at a hotel. Also I complained about the food

Very nasty place pictures lie when booking online shower curtain had mold growing on it definitely don’t recommend staying ther