1 Chome-1-3 Shioji, Nishinari Ward, Osaka City, Osaka Prefecture, 557-0052, Japan
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9.2/10
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41 recension
För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör9.2
Bekvämligheter9.3
Service8.9
Renlighet9.5
Gästanvändare
Apartment For 2 Pax
Bodde på jan. 2025
Ensamresenär
2 recension
7.0/10
Publicerades 26 feb. 2025
The location is excellent, very close to the train station. The room is spacious. However, I was disappointed as all the cooking utensils was damaged. I can’t use them at all. The frying pan and cooking pot were all scratched. I bought the food for dinner but I was unable to cook. Also, there was a table in the room, but no chairs. I sent email to request change of the cooking utensils, but no response. Later, I found their contact from the check in tablet. I WhatsApp the administrator and they responded very quickly. They put the pot, the pan and 2 chairs outside my room the next day. Overall, I’m satisfied with their service and will stay here again next time.
Översätt
Svar från boendet: Thank you for your detailed feedback! We're very glad to hear that you were satisfied with our location and the overall spaciousness of the room. We sincerely apologize for the inconvenience you experienced with the cooking utensils and chairs. We appreciate your patience, and we're glad that our team was able to quickly resolve the issue after you reached out through WhatsApp. We will make sure to check and replace the damaged utensils to prevent similar issues in the future. Thank you again for your understanding, and we look forward to welcoming you back on your next visit! 😊
Svar från boendet: 感謝您詳細的反饋!很抱歉在您入住時發生了鑰匙的疏漏,希望我們的團隊有及時協助您順利入住。關於床墊偏軟及暖氣不夠暖的問題,目前已經在更換床墊也正在計畫更換各樣設備,希望讓未來的住宿體驗更加舒適。很高興您對設施整體感到滿意,也再次感謝您的體諒與支持,期待未來還能有機會再次歡迎您:)