Apartment Hotel 11 Kuromon

1) Location : 12 mins walk to hotel from Namba station. 2) The surroundings are quiet at night, good . 3) Check out time was not normal, at 10am. We booked for 5 nights, during check in, spoke to customer service to request for late checkout for an hour; was told to put up the request again one day before the check out day. This is something very strange. When I try to chat with them a day before check out, not reply, got to hunt for their email and was told to give a good review in order to enjoy an hour of later check out. 4) Not able to sleep well, mattress sags.

Room was spacious with 2 beds being able to fit 2 adults and 2 kids comfortably. Beds were firm and pillows were too thin. Location was quite far from JR station especially with huge luggages. It was close to the Kuromon market though which is great to grab food. Toilet came with automatic bidet with warm water and shower facility came with a tub. Kitchenette with microwave and washing machine and washing powder provided was a plus.

It quite a distance walking from the nearest station, Room is big, neat, clean with comfortable bed. Many second hand Anime shop along the street (1 km walk from stay on the same street), few Lawson shop around the corner. Do NOT eat the Wagyu beef skewer in "Dotonburi" AUD $35 a skewer of 4 pieces, You can get the same at 800 yen in other locations. Restaurants here are for Tourists which are expensive and not to standard, suggest eat before you come here to take photos. Don't trust those youtubers.

About 12-15 minutes walk only to Namba Station and Dotombori area, which makes this place a great to stay. It is a perfect distance away from the hustle and bustle of the city. There is also a Family Mart across the apartment.

The apartment is good for family. They have 2 queen beds. Room is great and new, bigger than average room in Japan in this price. These are 2 family mart beside hotel , easy to find food and water. You might need to walk 10 mins to train station. Overall is great for this price.

Should have installed more hangers for clothing especially toilet which had no hanger at all.