The Rise Osaka Kitashinchi

On the day after my room was cleaned, I discovered that my valuable pants had gone missing. Unfortunately, the front desk staff did not speak English, and all communication had to rely on translation devices. The translations provided were often inaccurate, which made resolving the situation extremely challenging. Ultimately, I had to seek assistance from Trip.com’s support team to help recover my pants. While I appreciate that the item was eventually returned, the language barrier and communication difficulties created unnecessary stress. I hope the hotel can consider improving multilingual support to prevent similar issues for future guests.

Has a laundry room in hotel which is a real convenience. Staff is kind enough to allow access even after check out. Left behind toiletries bag and staff help send to tokyo for me . Big thank you to the team. Only feedback is couldnt get breakfast as last order was too early at 930am. Should have left some bread behind at least for late wakers. Wasted 2 nights breakdfast as came down 932am

Convenient location and a clean and comfortable room. Good for the price and close to the subway. Very convenient and nice for a short stay.

The rooms we booked are very narrow . Location is very okay . Easy to go from there .

Very comfortable, great location, loved the free coffee!

The crew at the restaurant is superb. I stay for over a week, just location wise is bit far from osaka station